Opinion
[No. S101003.
Apr. 24, 2003.]
JOSE E. CRUZ et al., Plaintiffs and Respondents, v. PACIFICARE HEALTH SYSTEMS, INC., et al., Defendants and Appellants.
Counsel
Cooley Godward, William E. Grauer, Martin S. Schenker, Christopher R. J. Pace and James V. Fazio III for Defendants and Appellants.
Fred Main; Wiggin & Dana, Mark R. Kravitz and Jonathan Freiman for California Chamber of Commerce as Amicus Curiae on behalf of Defendants and Appellants.
Epstein Becker & Green, William A. Helvestine and Michael Horan for American Association of Health Plans and California Association of Health Plans as Amici Curiae on behalf of Defendants and Appellants.
McDermott, Will & Emery, Elizabeth D. Mann, Michael L. Meeks and Sarah A. Sommer for American Specialty Health Plans of California, Inc., and American Specialty Health Networks, Inc., as Amici Curiae on behalf of Defendants and Appellants.
Severson & Werson and William L. Stem for California Bankers Association, Securities Industry Association, California Financial Services Association and American Financial Services Association as Amici Curiae on behalf of Defendants and Appellants.
Gibson, Dunn & Cmtcher, Gail E. Lees and Mark A. Perry for Aetna Health, AT&T Wireless Services, Cingular Wireless, Sprint and Verizon Wireless as Amici Curiae on behalf of Defendants and Appellants.
The Furth Firm, Frederick P. Furth, Michael P. Lehmann and Ben Furth for Plaintiffs and Respondents.
Bill Lockyer, Attorney General, Richard M. Frank, Chief Assistant Attorney General, Herschel T. Elkins, Assistant Attorney General, Ronald A. Reiter and Michele R. Van Gelderen, Deputy Attorneys General, as Amici Curiae on behalf of Plaintiffs and Respondents.
Robinson, Calcagnie & Robinson, Sharon J. Arkin; The Sturdevant Law Firm, James C. Sturdevant; Paul Bland; Deborah M. Zuckerman and Stacy J. Canan for Trial Lawyers for Public Justice, AARP, National Association of Consumer Advocates and Consumer Attorneys of California as Amici Curiae on behalf of Plaintiffs and Respondents.
[MAJORITY â MORENO J.]
Opinion
MORENO J.
In Broughton v. Cigna Healthplans (1999) 21 Cal.4th 1066 [90 Cal.Rptr.2d 334, 988 P.2d 67] (Broughton), we held that claims for injunctive relief under the Consumers Legal Remedies Act (CLRA) designed to protect the public from deceptive business practices were not subject to arbitration. In this case, we consider whether Broughton is good law in light of two recent United States Supreme Court cases pertaining to arbitration, Green Tree Fin. Corp.-Ala. v. Randolph (2000) 531 U.S. 79 [121 S.Ct. 513, 148 L.Ed.2d 373] (Green Tree) and Circuit City Stores, Inc. v. Adams (2001) 532 U.S. 105 [121 S.Ct. 1302, 149 L.Ed.2d 234] (Circuit City). We conclude that it is.
We also consider whether Broughtonâs holding on the inarbitrability of CLRA public injunctions should be extended to include claims to enjoin unfair competition under Business and Professions Code section 17200 et seq. and to enjoin misleading advertising under Business and Professions Code section 17500 et seq. We conclude that Broughton should be extended to such claims, at least under the circumstances of the present case.
We further consider whether Broughton should be extended to statutory and common law claims for equitable monetary reliefâfor restitution, disgorgement, and unjust enrichment. We conclude that Broughton should not be thus extended.
I. Statement of Facts
In November 1999, plaintiff Jose E. Cruz filed an action against defendants PacifiCare Health Systems, Inc., and PacifiCare of California, Inc. (collectively PacifiCare), alleging claims for unfair competition and false advertising in connection with PacifiCareâs sale, marketing, and rendering of medical services. In his first amended complaint, Cruz alleged that he was an enrollee in one of the various health plans PacifiCare offers and operates in California. He also alleged that âthrough its misleading and deceptive material representations and omissions,â PacifiCare has employed a âfraudulent, unlawful, and/or unfair scheme designed to induceâ persons to enroll in its health plans by âmisrepresenting . . . that its primary commitment . . . is to maintain and improve the quality of healthcare provided.â In fact, Cruz alleged, PacifiCare âhas been aggressively engaged in implementing undisclosed systemic internal policies that are designed, inter alia, to discourage PacifiCareâs primary care physicians from delivering medical services and to interfere with the medical judgment of PacifiCare healthcare providers.â The result of these policies, he alleged, is a âreduction in the quality of [provided] healthcareâ that âis directly contrary to PacifiCareâs representations.â
Cruz emphasized in his first amended complaint that he âdoes not challenge the denial of medical benefits to any enrollee or subscriber,â but âchallenges the manner in which PacifiCare . . . induced persons to subscribe to its Health Plans ... by misrepresenting or failing to disclose internal policies that lower the quality of services provided.â Cruz alleged that he was filing the action âin his individual capacity and on behalf of the general public,â and he sought to represent a class of âapproximately 1.6 million PacifiCare Health Plan enrollees in California.â
Based on these general allegations, Cruz alleged four causes of action. In the first, he alleged that PacifiCare had violated Business and Professions Code section 17500 by âengaging in false advertisingâ that âreduce [d] the quality of medical services available to . . . enrolleesâ and âdecrease[d] the value of the [health coverage] for which [they] paid.â To remedy this alleged violation, Cruz requested âan order enjoining [PacifiCare] from violating [Business and Professions Code section] 17500 and requiring [it] to disgorge ... all of [its] ill-gotten gains and monies wrongfully acquired.â The second cause of action alleged that in violating various state statutes, PacifiCare had committed an unfair, unlawful, or fraudulent business act or practice under Business and Professions Code section 17200 that âreduce[d] the quality of medical services available toâ enrollees and âdecrease[d] the value of their respective [h]ealth [p]lans.â To remedy this alleged violation, Cruz requested âan order enjoining [PacifiCare] from violating [Business and Professions Code section] 17200 and requiring [it] to disgorge ... all of [its] ill-gotten gains and monies wrongfully acquired.â The third cause of action alleged that PacifiCareâs misrepresentations violated the CLRA (Civ. Code, § 1770). To remedy this alleged violation, Cruz requested âan order enjoining [PacifiCareâs] wrongful acts and practicesâ and requiring that PacifiCare âmake restitution ... of all monies paid toâ it. Cruz also stated his intent to add a request for actual damages if PacifiCare failed to remedy the damage from its violation. The fourth cause of action was for unjust enrichment, and alleged that as a result of PacifiCareâs conduct, enrollees had âreceiv[ed] a lower quality of care than advertised and represented byâ PacifiCare. As to remedy, Cruz requested ârestitution, refund, or reimbursement ofâ certain monies paid by or on behalf of enrollees, and âdisgorgement of the excessive and ill-gotten monies obtained by [PacifiCare] as a result of the unlawful, fraudulent, or unfair business acts and practices and untrue and misleading advertisements.â
PacifiCare moved for an order compelling Cruz to arbitrate his claims and staying the action pending completion of arbitration. PacifiCare argued that Cruz, who obtained health coverage through his employer, was required to arbitrate his claims under several provisions of the subscriber agreement between his employer and PacifiCare. PacifiCare relied primarily on paragraph 15.02 of the subscriber agreement, which provides in part: âARBITRATION. PACIFICARE USES BINDING ARBITRATION TO RESOLVE ANY AND ALL DISPUTES BETWEEN PACIFICARE AND GROUP OR MEMBER, INCLUDING . . . DISPUTES RELATING TO THE DELIVERY OF SERVICES UNDER THE PACIFICARE HEALTH PLAN. PACIFICARE, GROUP AND MEMBER EACH UNDERSTAND AND EXPRESSLY AGREE THAT BY ENTERING INTO THE PACIFICARE SUBSCRIBER AGREEMENT, PACIFICARE, GROUP AND MEMBER ARE EACH VOLUNTARILY GIVING UP THEIR CONSTITUTIONAL RIGHT TO HAVE ALL SUCH DISPUTES DECIDED IN A COURT OF LAW BEFORE A JURY, AND INSTEAD ARE ACCEPTING THE USE OF BINDING ARBITRATION.â PacifiCare also relied on paragraph 7.01.01 of the subscriber agreement, which establishes a procedure for âMember Appeals not related to quality of careâ and provides that a member who is not satisfied with the outcome of PacifiCareâs internal appeals process âmay . . . submit or request that PacifiCare submit the Appeal to binding arbitration before the American Arbitration Associationâ (AAA). Paragraph 7.01.01 also provides: âUpon submission of a dispute to the [AAA], Member and PacifiCare agree to be bound by the rules of procedure and decision of the [AAA].â Paragraph 7.01.01 concludes by stating: âPACIFICARE AND MEMBER UNDERSTAND THAT BY ENTERING INTO THIS AGREEMENT, THEY ARE GIVING UP THEIR CONSTITUTIONAL RIGHT TO HAVE ANY DISPUTE DECIDED IN A COURT OF LAW BEFORE A JURY AND INSTEAD ARE ACCEPTING THE USE OF ARBITRATION.â PacifiCare also relied on Cruzâs signed enrollment form, which stated that he âagree[d] to and underst[ood]â several terms and conditions, including: (1) âTo be bound by the PacifiCare . . . Subscriber Agreementâ; and (2) that â[ajny differences between myself . . . and PacifiCare . . . relating to PacifiCare ... or its performance are subject to binding arbitration.â Finally, PacifiCare relied on the member handbook it sent to Cruz, which describes PacifiCareâs internal appeals process and, for members unsatisfied with the result of that process, the option of arbitration before the AAA. The member handbook also states: âMEMBERS UNDERSTAND THAT BY ENROLLING IN PACIFICARE, THEY AGREE TO GIVE UP THEIR CONSTITUTIONAL RIGHT TO HAVE ANY DISPUTE DECIDED IN A COURT OF LAW BEFORE A JURY AND INSTEAD ARE ACCEPTING THE USE OF ARBITRATION FOR RESOLVING DISPUTES WITH PACIFICARE.â
Cruz opposed PacifiCareâs motion on several grounds. He first argued that the applicable arbitration provision does not encompass this dispute because the paragraph in the subscriber agreement requiring arbitration before the AAA governs appeals âânot related to quality of careâ â and his complaint âis solely . . . directed to the âquality of careâ provided by PacifiCare.â Second, he argued that his requests for injunctive relief are inarbitrable under Broughton. Third, he argued that the arbitration clause is unconscionable. Finally, he argued that because PacifiCare did not enter into any agreement with either him or his employer, it may not invoke the arbitration clause.
PacifiCare offered several arguments in response. Regarding Cruzâs contention under Broughton, PacifiCare argued that Broughton prohibits arbitration only of claims for injunctive relief under the CLRA, and does not prohibit arbitration of Cruzâs âmonetaryâ claims for disgorgement, restitution and reimbursement or his request for injunctive relief under Business and Professions Code sections 17200 and 17500. Regarding the scope of arbitration, PacifiCare argued that because the language of paragraph 15.02 of the subscriber agreement requires âBINDING ARBITRATION TO RESOLVE ANY AND ALL DISPUTES BETWEEN PACIFICARE AND GROUP OR MEMBERâ (italics added), it includes claims related to quality of care. Supporting this interpretation, PacifiCare asserted, is the fact that âthe one example [paragraph 15.02] provides of a covered disputeâ âallegations against PacifiCare of medical malpracticeââaddresses a claim involving quality of care.â PacifiCare also argued that âeven if âquality of careâ issues were exempt from arbitration,â Cruz does not raise quality of care issues, and his claims therefore do not fall within this exemption. Finally, PacifiCare argued that the arbitration clause was not unconscionable.
The trial court denied PacifiCareâs motion to compel arbitration. It reasoned that Broughton expressly precludes arbitration of Cruzâs claim for injunctive relief under the CLRA, and it âextendedâ Broughtonâs reasoning to claims for injunctive relief under Business and Professions Code sections 17200 and 17500 âby an individual acting as a private attorney general.â The court also reasoned that Cruzâs claims for disgorgement, restitution, and unjust enrichment are inarbitrable as essentially equitable remedies distinct from damages. Given these conclusions, the court expressly declined to rule on any of Cruzâs other objections to PacifiCareâs motion.
The Court of Appeal affirmed, relying on Broughton and rejecting PacifiCareâs argument that the United States Supreme Court had abrogated Broughton in subsequent decisions. It also upheld the trial courtâs extension of Broughton to claims for disgorgement and restitution under Business and Professions Code section 17200 et seq., relying primarily on the public benefit derived from those remedies and the interrelationship between those remedies and injunctive relief. The court limited its holding to equitable remedies within the context of class action claims. Like the trial court, the Court of Appeal did not consider any of Cruzâs other arguments against arbitration. We then granted PacifiCareâs petition for review.
II. Discussion
A. Did Green Tree and Circuit City Overrule Broughton?
PacifiCare contends that our decision in Broughton, supra, 21 Cal.4th 1066, holding that injunctive relief claims under the CLRA are inarbitrable, should be overruled in light of Green Tree, supra, 531 U.S. 79, and Circuit City, supra, 532 U.S. 105. According to PacifiCare, these two post -Broughton decisions, read in conjunction with earlier United States Supreme Court decisions, make clear that only Congressâand not state legislaturesâmay create exceptions to the Federal Arbitration Actâs (FAA) requirement that arbitration agreements be enforced according to their terms, and that therefore state courts cannot hold that certain requests for public injunctive relief are inarbitrable. We disagree.
In Broughton, we recognized that the United States Supreme Court has emphasized Congressâs and its own policy in favor of arbitration and, at least since 1984, has rejected numerous efforts and arguments by state courts, federal courts and litigants to declare certain classes of cases not subject to arbitration. (Broughton, supra, 21 Cal.4th at pp. 1074-1075.) Indeed, we acknowledged the Supreme Courtâs broad statement in its seminal arbitration case, Southland Corp. v. Keating (1984) 465 U.S. 1, 10 [104 S.Ct. 852, 858, 79 L.Ed.2d 1], that â â[i]n enacting § 2 of the [FAA], Congress declared a national policy favoring arbitration and withdrew the power of the states to require a judicial forum for the resolution of claims which the contracting parties agreed to resolve by arbitration.â â (Broughton, supra, 21 Cal.4th at p. 1074.)
We nonetheless held that requests for injunctive relief designed to benefit the public presented a narrow exception to the rule that the FAA requires state courts to honor arbitration agreements. We reasoned that the Supreme Court has acknowledged that Congress may â ârequire a judicial forum for the resolution of claims which the contracting parties agreed to resolve by arbitrationâ â (Broughton, supra, 21 Cal.4th at p. 1074, quoting Southland Corp. v. Keating, supra, 465 U.S. at p. 10 [104 S.Ct. at p. 858]), and that â[t]he unsuitability of a statutory claim for arbitration turns on congressional intent, which can be discovered in the text of the statute in question, its legislative history or in an â âinherent conflictâ between arbitration and the [statuteâs] underlying purposes.â â (Broughton, supra, 21 Cal.4th at p. 1075, quoting Gilmer v. Interstate/Johnson Lane Corp. (1991) 500 U.S. 20, 26 [111 S.Ct. 1647, 1652, 114 L.Ed.2d 26] (Gilmer).)
We then concluded that there was indeed an inherent conflict between arbitration and the CLRAâs authorization in Civil Code section 1780, subdivision (a)(2) for injunctive relief designed to protect the public, e.g., to stop deceptive business practices. As we stated: â[T]here are two factors taken in combination that make for an âinherent conflictâ between arbitration and the underlying purpose of the CLRAâs injunctive relief remedy. First, that relief is for the benefit of the general public rather than the party bringing the action.â (Broughton, supra, 21 Cal.4th at p. 1082.) In reaching this conclusion, we distinguished requests for public injunctions from other sorts of actions, such as antitrust suits, in which the public benefit is incidental to the plaintiffs award of damages; unlike private suits for damages, in a public injunction action a plaintiff acts in the purest sense as a private attorney general. {Id. at pp. 1075-1077.) âSecond, the judicial forum has significant institutional advantages over arbitration in administering a public injunctive remedy, which as a consequence will likely lead to the diminution or frustration of the public benefit if the remedy is entrusted to arbitrators.â (Id. at p. 1082.) We reasoned that an arbitrator lacked the institutional continuity and the appropriate jurisdiction to sufficiently enforce and, if needed, modify a public injunction. {Id. at p. 1081.) We concluded: âGiven this inherent conflict, we will presume, absent indications to the contrary, that the Legislature did not intend that the injunctive relief claims be arbitrated.â (Broughton, at p. 1082.) We discerned no such legislative intent. (Ibid.)
We further concluded that denying arbitration in this one area would not violate the FAA. As we stated: â[A]lthough the court has stated generally that the capacity to withdraw statutory rights from the scope of arbitration agreements is the prerogative solely of Congress, not state courts or legislatures (Southland Corp. v. Keating, supra, 465 U.S. at p. 18 [104 S.Ct. at p. 862]), it has never directly decided whether a legislature may restrict a private arbitration agreement when it inherently conflicts with a public statutory purpose that transcends private interests. In the present case, as discussed, we believe there is such an inherent conflict between arbitration and a statutory injunctive relief remedy designed for the protection of the general public. Although both California and federal law recognize the important policy of enforcing arbitration agreements, it would be perverse to extend the policy so far as to preclude states from passing legislation the purposes of which make it incompatible with arbitration, or to compel states to permit the vitiation through arbitration of the substantive rights afforded by such legislation.
âIn other terms, our holding does not represent a â âsuspicion of arbitration as a method of weakening the protections afforded in the substantive law to would-be complainantsâ . . . âout of step with our current strong endorsement of the federal statutes favoring this method of resolving disputesâ â [Citation.] Rather, it is a recognition that arbitration cannot necessarily afford all the advantages of adjudication in the area of private attorney general actions, that in a narrow class of such actions arbitration is inappropriate, and that this inappropriateness does not turn on the happenstance of whether the rights and remedies being adjudicated are of state or federal derivation.
âNor does anything in the legislative history of the FAA suggest that Congress contemplated âpublic injunctionâ arbitration within the universe of arbitration agreements it was attempting to enforce. Indeed, the primary focus of the drafters of the FAA appears to have been on the utility of arbitration in resolving ordinary commercial disputes. [Citations.] Although the court has interpreted the FAA to extend to noncommercial statutory claims, it is doubtful Congress would have envisioned the extension of the FAA to enforce arbitral jurisdiction over a public injunction.â (Broughton, supra, 21 Cal.4th at pp. 1083-1084, fn. omitted.)
The recent United States Supreme Court cases cited by PacifiCare have little if any bearing on our holding in Broughton. In Circuit City, supra, 532 U.S. 105, the court concluded that section 1 of the FAA, which exempts from the scope of the FAA âcontracts of employment of seamen, railroad employees, or any other class of workers engaged in foreign or interstate commerceâ (9 U.S.C. § 1), did not exempt most employment contracts. The opinion was principally concerned with an analysis of the meaning of section 1, not the preemptive scope of section 2. The majority rejected the position of various amici curiae, including attorneys general of 22 states, who argued that applying the FAA to employment contracts would interfere with the employment policies of the states. In rejecting this argument, the court reaffirmed Southland, and declined to âchip awayâ at that case by what the majority termed âan unconventional readingâ of section 1. (Circuit City, supra, 532 U.S. at p. 122 [121 S.Ct. at p. 1313].) Broughton, of course, was neither predicated on overruling Southland nor on construing section 1 of the FAA. The Circuit City court did not address the central question in Broughtonâwhether public injunctions were arbitrable. Nor did it shed any further light on the âinherently incompatibleâ exception to arbitrability.
Still less is Green Tree, supra, 531 U.S. 79, relevant to Broughton. That case was narrowly focused on the issue of cost sharing in the arbitration of federal statutory claims. Green Treeâs holding did not concern federal preemption of state arbitration claims. Nor did its reiteration of Congressâs strong pro-arbitration policy (id. at p. 92 [121 S.Ct. at pp. 522-523]) call Broughton into question. As discussed above, Broughton takes such a policy as a given. (Broughton, supra, 21 Cal.4th at pp. 1074-1075.)
In sum, nothing that is novel about Green Tree or Circuit City has any bearing on Broughton. The only parts of these opinions that remotely pertain to Broughton are recapitulations of familiar themes regarding the importance of enforcing arbitration agreements and the inability of states to prevent that enforcement. These were amply considered in Broughton. Moreover, we were presented in Broughton with extensive argument that CLRA public injunctions were arbitrable. (See Broughton, supra, 21 Cal.4th at pp. 1088-1103 (dis. opn. of Chin, J.).) We decline PacifiCareâs invitation to revisit this argument.
B. Are Injunctions Under Business and Professions Code Sections 17200 and 17500 Arbitrable?
PacifiCare contends that even if we affirm our holding in Broughton that claims for injunctive relief under the CLRA are inarbitrable, the same should not hold true for injunctive relief claims under the unfair competition law (UCL), Business and Professions Code section 17200 et seq., and claims of false advertising under Business and Professions Code section 17500. We disagree under the circumstances of the present case.
The UCL is intended to proscribe âunfair or fraudulent business act[s] or practice[s] and unfair, deceptive, untrue or misleading advertising . . . .â (Bus. & Prof. Code, § 17200.) The law provides that any person engaged in unfair competition may be enjoined. (Id., § 17203.) Moreover, â[standing to sue under the UCL is expansive .... Unfair competition actions can be brought by a public prosecutor or âby any person acting for the interests of itself, its members or the general public.â â (Korea Supply Co. v. Lockheed Martin Corp. ((2003) 29 Cal.4th 1134, 1143 [131 Cal.Rptr.2d 29, 63 P.3d 937] (Korea Supply), quoting Bus. & Prof. Code, § 17204.) The UCL is intended to protect competitors as well as consumers from unfair practices. (Tippett v. Terich (1995) 37 Cal.App.4th 1517, 1536 [44 Cal.Rptr.2d 862].) Thus, there may be occasions in which the injunctive power of the UCL is used primarily to redress injuries to competing businesses and only incidentally for the public benefit. (See, e.g., Cel-Tech Communications, Inc. v. Los Angeles Cellular Telephone Co. (1999) 20 Cal.4th 163, 188-190 [83 Cal.Rptr.2d 548, 973 P.2d 527].) In Broughton, we declined to decide whether requests for injunctive relief designed primarily to rectify individual wrongs were arbitrable. (Broughton, supra, 21 Cal.4th at p. 1080, fn. 5.)
We need not decide whether UCL injunctive relief actions brought by injured business competitors are arbitrable. In the present case, the request for injunctive relief is clearly for the benefit of health care consumers and the general public by seeking to enjoin PacifiCareâs alleged deceptive advertising practices. The claim is virtually indistinguishable from the CLRA claim that was at issue in Broughton. (Broughton, supra, 21 Cal.4th at p. 1072 [Broughton sought to enjoin health care companyâs alleged deceptive advertising of its medical services].)
The same is true of Cruzâs request to enjoin PacifiCareâs alleged misleading advertising under Business and Professions Code section 17500. That section makes unlawful âuntrue or misleadingâ statements designed to âinduce the public to enter into any obligationâ to purchase various goods and services. (Ibid) Section 17535 authorizes the enjoining of such statements by various government officials and members of the public. Cruzâs injunctive relief claim under section 17535 is essentially requesting the same relief for the same reason as is his UCL claim. (See Committee on Childrenâs Television, Inc. v. General Foods Corp. (1983) 35 Cal.3d 197, 210 [197 Cal.Rptr. 783, 673 P.2d 660] [same false advertising claim may give rise to actions under the UCL and Bus. & Prof. Code, § 17500].) In other words, Cruzâs action to enjoin PacifiCareâs alleged deceptive business practices is undertaken for the public benefit, whether designated as a claim under the CLRA or Business and Professions Code section 17200 or section 17500: it is designed to prevent further harm to the public at large rather than to redress or prevent injury to a plaintiff. As such, for the reasons discussed in Broughton, there is an â âinherent conflictâ between arbitration and the underlying purpose of [those statutesâ] injunctive relief remedy.â (Broughton, supra, 21 Cal.4th at p. 1082.)
We therefore conclude that Cruzâs injunctive relief claim is inarbitrable unless there are indications of legislative intent to the contrary in the UCL or Business and Professions Code section 17500. (Broughton, supra, 21 Cal.4th at p. 1082.) We discern no such intent. Business and Professions Code sections 17203 and 17535 both provide that injunctive relief claims are to be brought in âany court of competent jurisdiction.â (Italics added.) PacifiCare points to certain features in the CLRA not present in the UCL, such as the CLRA antiwaiver provision (Civ. Code, § 1751) and the fact that it provides for more extensive remedies than the UCL or Business and Professions Code section 17500 (Civ. Code, § 1780). (See Broughton, supra, 21 Cal.4th at p. 1077.) But these were not the characteristics we relied on in concluding that requests for injunctive relief under the CLRA are inarbitrable. (Broughton, at p. 1082.) The absence of these features in the UCL or in Business and Professions Code section 17500 does not persuade us that the Legislature intended to allow arbitration of public injunctive relief requests under these statutes. We therefore conclude that each of Cruzâs injunctive relief requests is inarbitrable.
C. Are Cruzâs Claims for Restitution and Disgorgement Under the UCL Arbitrable?
PacifiCare contends the Court of Appeal erred in extending Broughton to hold that claims for restitution and disgorgement under the UCL are inarbitrable. We agree.
In Broughton, we held that damages claims under the CLRA are arbitrable, notwithstanding the fact that such claims vindicate important statutory rights. After reviewing United States Supreme Court precedent regarding the arbitration of antitrust and other federal statutory claims, we concluded that such precedent establishes that âstatutory damages claims are fully arbitrable. Such an action is primarily for the benefit of a party to the arbitration, even if the action incidentally vindicates important public interests. [Citation.] In the context of statutory damage claims, the United States Supreme Court has consistently rejected plaintiffsâ arguments that abbreviated discovery, arbitrationâs inability to establish binding precedent, and a plaintiffs right to a jury trial render the arbitral forum inadequate, or that submission of resolution of the claims to arbitration is in any sense a waiver of the substantive rights afforded by statute. [Citations.] âBy agreeing to arbitrate a statutory claim, a party does not forgo the substantive rights afforded by the statute; it only submits to their resolution in an arbitral, rather than a judicial, forum.â â (Broughton, supra, 21 Cal.4th at p. 1084.)
Under the UCL, remedies are limited. âA UCL action is equitable in nature; damages cannot be recovered. [Citation.] . . . â[Prevailing plaintiffs are generally limited to injunctive relief and restitution.ââ (Korea Supply, supra, 29 Cal.4th at p. 1144.) In the UCL context, an order for restitution is an order âcompelling a UCL defendant to return money obtained through an unfair business practice to those persons in interest from whom the property was taken, that is, to persons who had an ownership interest in the property or those claiming through that person.â (Kraus v. Trinity Management Services, Inc. (2000) 23 Cal.4th 116, 126-127 [96 Cal.Rptr.2d 485, 999 P.2d 718], fn. omitted.)
As we noted in Cortez v. Purolator Air Filtration Products Co. (2000) 23 Cal.4th 163, 173 [96 Cal.Rptr.2d 518, 999 P.2d 706], Civil Code section 3281 defines âdamagesâ: âEvery person who suffers detriment from the unlawful act or omission of another, may recover from the person in fault a compensation therefor in money, which is called damages.â We concluded that damages, thus broadly defined, âmay include a restitutionary element.â (Cortez, supra, 23 Cal.4th at p. 174.) Given this overlap, there appears to be no reason why restitutionary claims, like CLRA claims for damages, should not be arbitrable. Nothing in Broughtonâs functional analysis suggests that the mere designation of restitution as an equitable remedy makes the request for the remedy inarbitrable. Moreover, although Cruz argues that restitution under the UCL accomplishes a public purpose by deterring unlawful conduct, the same could be said of damages under the CLRA or under various federal statutes. This deterrent effect is, however, incidental to the private benefits obtained from those bringing the restitutionary or damages action. (Broughton, supra, 21 Cal.4th at p. 1084.) The Supreme Court has made clear that such actions, notwithstanding the public benefit, are fully arbitrable under the FAA. (Ibid..)
The Court of Appeal in the present case expressly limited its holding of inarbitrability to UCL class action suits. A class action may be primarily for the public benefit. But public benefit is only one of the factors we identified in Broughton as weighing in favor of the actionâs inarbitrability. (Broughton, supra, 21 Cal.4th at p. 1082.) The other factor, the âinstitutional advantagesâ of the judicial forum over arbitration in the administration of a public injunction, is not present. (Ibid.) It may be the case that under the UCL, a class action would allow for disgorgement into a fluid recovery fund and distribution by various means. (See Kraus v. Trinity Management Services, Inc., supra, 23 Cal.4th at pp. 127, 137; Korea Supply, supra, 29 Cal.4th at p. 1148, fn. 6.) But the establishment of such a fund and the distribution of its proceeds does not present the same order of institutional difficulty as does the maintenance of a permanent statewide injunction requiring judicial supervision. We agree with the one published case on this issue that â[u]n-like a public injunction, disgorgement of funds does not need to be continuously monitored because its object is limited in time and scope. Once the profits to be disgorged and the recipients of those funds are identified, there is no need for long term modification and correction necessitating judicial supervision. Therefore, . . . disgorgement of funds is essentially the same as awarding money damages, and within the power of the arbitrators to award. [T]here is no âinherent conflictâ between this remedy and arbitration.â (Arriaga v. Cross Country Bank (S.D.Cal. 2001) 163 F.Supp.2d 1189, 1197.)
Moreover, in this state we recognize classwide arbitration as a means of bringing collective legal action by parties bound to an arbitration agreement. (Keating v. Superior Court (1982) 31 Cal.3d 584, 612-613 [183 Cal.Rptr. 360, 645 P.2d 1192], overruled on other grounds in Southland Corp. v. Keating, supra, 465 U.S. 1; Blue Cross of California v. Superior Court (1998) 67 Cal.App.4th 42 [78 Cal.Rptr.2d 779].) Without addressing questions not before us, we anticipate that courts may find it appropriate to become involved in supervising the equitable distribution of assets resulting from a class recovery, assuming entitlement to such recovery has been established. But we foresee that they would be able to do so without becoming involved in the merits of the underlying dispute. The same cannot be said for the supervision, continued enforcement, and modification of a public injunction, wherein judicial involvement would appear to be both inevitable and desirable. (See Broughton, supra, 21 Cal.4th at pp. 1080-1082.)
Amici Curiae Trial Lawyers for Public Justice et al. argue that a recent United States Supreme Court case, EEOC v. Waffle House, Inc. (2002) 534 U.S. 279 [122 S.Ct. 754, 151 L.Ed.2d 755], supports their position that all UCL claims are inarbitrable. In Waffle House, the Supreme Court majority held that the Equal Employment Opportunity Commission (EEOC) may sue employers not only when it seeks to enjoin discriminatory employment practices, but also for victim-specific relief, such as reinstatement and backpay, even when the employee on whose behalf it is acting is a party to a binding arbitration agreement. The court reasoned that the EEOC was neither a party to the arbitration agreement nor a mere proxy for the employee on whose behalf the action was brought, but rather an agency charged by Congress with the vindication of the public interest. (Id. at pp. 288-291 [122 S.Ct. at pp. 761-762].) The court noted their conclusion might have differed if the EEOC could prosecute the action without the employeeâs consent, or if the employee had the final say in the EEOCâs prayer for relief. (Id. at p. 291 [122 S.Ct. at p. 763].) The three-person dissent agreed with the majority that the EEOC was not bound by employee arbitration agreements when it pursued non-victim-specific relief, but would have held that it was prevented by the arbitration agreement from bringing an action for victim-specific relief on those employeesâ behalf. (Id. at p. 298 [122 S.Ct. at pp. 766-767] (dis. opn. of Thomas, J.).)
Amici curiae compare the private attorney general action brought under Business and Professions Code section 17204 with an action brought by the EEOC, and argue that anyone acting in a private attorney general capacity should not be bound by an arbitration agreement. But in light of the United States Supreme Courtâs strong presumption in favor of enforcing arbitration agreements reviewed above, we do not read Waffle House as permitting a party to an arbitration agreement to evade its contractual obligation to settle its own restitutionary claims through arbitration merely by acting as a representative on behalf of other similarly situated claimants.
We therefore conclude that Cruzâs actions for restitution and/or disgorgement, whether brought as an individual or as a class action, are arbitrable. By the same logic, his common law claim for unjust enrichment, which is essentially an action for restitution (see Lauriedale Associates Ltd. v. Wilson (1992) 7 Cal.App.4th 1439, 1448 [9 Cal.Rptr.2d 774]), is also arbitrable.
Finally, we note that when there is a severance of arbitrable from inarbitrable claims, the trial court has the discretion to stay proceedings on the inarbitrable claims pending resolution of the arbitration. (Code Civ. Proc., § 1281.4; Madden v. Kaiser Foundation Hospitals (1976) 17 Cal.3d 699, 714 [131 Cal.Rptr. 882, 552 P.2d 1178].) We agree with the Court of Appeal in Coast Plaza Doctors Hospital v. Blue Cross of California, supra, 83 Cal.App.4th at page 693, that such a stay is generally in order under these circumstances. âA stay is appropriate where â[i]n the absence of a stay, the continuation of the proceedings in the trial court disrupts the arbitration proceedings and can render them ineffective.â â (Ibid.)
III. Disposition
Although Cruzâs monetary equitable relief claims are not inherently inarbitrable, he contends, as noted, that the arbitration agreement should not be enforced for other reasons, such as because his claims are outside the scope of the arbitration agreement and because the agreement is unconscionable. The trial court, holding all of the claims inarbitrable per se, did not address these contentions. These objections to arbitration may be reasserted on remand.
The judgment of the Court of Appeal is affirmed in part and reversed in part, and the cause is remanded for further proceedings consistent with this opinion.
George, C. J., Kennard, J., and Reardon, J., concurred.
Justice Chinâs concurring and dissenting opinion finds significant the United States Supreme Courtâs holding that a decision of the New York Court of Appeals, Garrity v. Lyle Stuart, Inc. (1976) 40 N.Y.2d 354 [386 N.Y.S.2d 831, 353 N.E.2d 793, 83 A.L.R.3d 1024], prohibiting arbitration of punitive damages claims, is preempted by the FAA. (Mastrobuono v. Shearson Lehman Hutton, Inc. (1995) 514 U.S. 52, 58 [115 S.Ct. 1212, 1216-1217, 131 L.Ed.2d 76].) In particular, the opinion points to the Supreme Courtâs implicit rejection of Garrityâs rationale that punitive damage awards require ârather close judicial supervisionâ that would be lacking in arbitration. (Garrity, supra, 386 N.Y.S.2d at p. 834 [353 N.E.2d at p. 796].) Yet it is evident that what Garrity meant by âjudicial supervisionâ was simply adequate judicial and appellate review of punitive damage awards, not the ongoing monitoring, enforcement, and modification that is required of public injunctions. (See id. at p. 835 [353 N.E.2d at p. 797.].) As we have recognized, the supposed inadequacy of judicial review of arbitration awards is not grounds for holding a claim inarbitrable, even when the arbitration involves a matter of public importance. (Broughton, supra, 21 Cal.4th at p. 1086.) Moreover, punitive damages, unlike public injunctions, confer a direct benefit on the plaintiffs seeking them, and are in principle little different from the treble damages antitrust awards that we acknowledged in Broughton to be fully arbitrable. (Id. at pp. 1075-1076.)
We note that the Courts of Appeal that have considered this issue have reached a similar conclusion. (See Warren-Guthrie v. Health Net (2000) 84 Cal.App.4th 804, 817 [101 Cal.Rptr.2d 260] [concluding injunctive relief request under Bus. & Prof. Code, § 17200 inarbitrable under Broughton]; Coast Plaza Doctors Hospital v. Blue Cross of California (2000) 83 Cal.App.4th 677, 692 [99 Cal.Rptr.2d 809] [same]; Groom v. Health Net (2000) 82 Cal.App.4th 1189, 1199 [98 Cal.Rptr.2d 836] [same].)
In Armendariz v. Foundation Health Psychcare Services, Inc. (2000) 24 Cal.4th 83, 99-113 [99 Cal.Rptr.2d 745, 6 P.3d 669], we held that arbitration of unwaivable statutory claims pursuant to a mandatory arbitration employment agreement required the incorporation of certain procedural protections. Cruz does not raise the issue whether those protections apply in the present context of arbitrating statutory consumer protection claims, and we do not address this issue.
We note that the language authorizing restitution for misleading advertising practices under Business and Professions Code section 17535 is virtually identical to the language authorizing restitution found in section 17203 under the UCL. Both provisions declare that a âcourt may make such orders or judgmentsâ as âmay be necessary to restore to any person in interest any money or property, real or personal, which may have been acquired byâ the business practices made unlawfiil by the statute in question. We therefore assume, at least on the issue of arbitrability, that section 17535 should be construed the same way as section 17203.
We note that the United States Supreme Court has recently granted a writ of certiorari in a case that may decide the validity of classwide arbitration when class action is not provided for in the arbitration agreement. (Green Tree Fin. Corp. v. Bazzle (2002) 351 S.C. 244 [569 S.E.2d 349] cert, granted (2003) 537 U.S. 1098 [123 S.Ct. 817, 154 L.Ed.2d 766].) The unavailability of classwide arbitration would not alter our conclusion in the present case. As the Supreme Court has stated in rejecting the argument that the unavailability of classwide relief is grounds for not enforcing an arbitration agreement: â â[E]ven if the arbitration could not go forward as a class action or class relief could not be granted by the arbitrator, the fact that [a statute] provides for the possibility of bringing a collective action does not mean that individual attempts at conciliation were intended to be barred.â â (Gilmer, supra, 500 U.S. at p. 32 [111 S.Ct. at p. 1655].)
Although we do not agree with amici curiae that Waffle House requires us to extend Broughton, neither do we agree with Justice Chinâs concurring and dissenting opinion that the former case requires us to overrule the latter. (Cone. & dis. opn. of Chin, J., post, at p. 335.) As we have discussed, Waffle House recognizes that the EEOCâs action on behalf of parties to an arbitration agreement in order to vindicate the public interest is not confined to injunctions, but can encompass the full range of victim-specific relief. But it does not follow, either logically or intuitively, that all forms of relief must therefore be arbitrable for private parties bound by arbitration agreements. For reasons explained above, and in Broughton, we hold that for consumers bound by arbitration agreements, public injunctions are inarbitrable. Nothing in Waffle House contradicts or calls into question that conclusion. If anything, Waffle House suggests the Supreme Courtâs agreement that a party acting entirely on behalf of the publicâin the EEOCâs case in all of its actions and in Cruzâs case when he pursues a public injunctionâacts beyond the scope of any arbitration agreement.
The question whether someone who is not a party to an arbitration agreement may bring a representative action pursuant to Business and Professions Code section 17204 for restitution on behalf of injured consumers who are parties to the arbitration agreement is one that is not before us, and about which we express no opinion.
In his brief, Cruz argues for the first time that under an FAA exemption established by the federal McCarran-Ferguson Act (15 U.S.C. § 1011 et seq.), the FAA does not apply to the arbitration agreement in this case. We decline to address this argument because Cruz failed to raise it below. (See Cal. Rules of Court, rule 29(b)(1); People v. Slayton (2001) 26 Cal.4th 1076, 1083 [112 Cal.Rptr.2d 561, 32 P.3d 1073].)
Associate Justice of the Court of Appeal, First Appellate District, Division Four, assigned by the Chief Justice pursuant to article VI, section 6 of the California Constitution.
[CONCURRING-IN-PART-AND-DISSENTING-IN-PART â BAXTER, J., Concurring and Dissenting.]
BAXTER, J., Concurring and Dissenting.
The Federal Arbitration Act (9 U.S.C. § 1 et seq. (FAA)) evinces a supreme and preemptive federal policy favoring the enforcement of arbitration agreements involving interstate commerce. In Broughton v. Cigna Healthplans (1999) 21 Cal.4th 1066 [90 Cal.Rptr.2d 334, 988 P.2d 67] (Broughton), this court articulated the principle that, notwithstanding the FAA, California may act in contravention of that policy by requiring a judicial forum for public injunction requests that parties contracting in interstate commerce have agreed to resolve by arbitration. There we held that claims by one party against another for public injunctive relief under our stateâs Consumers Legal Remedies Act (CLRA) were inarbitrable despite the partiesâ agreement to arbitrate all their disputes.
I joined the majority opinion in Broughton, supra, 21 Cal.4th 1066. But as Justice Chin cogently and compellingly explains in his concurring and dissenting opinion herein, Broughtonâs reasoning has been undermined by three subsequent decisions of the United States Supreme Court: EEOC v. Waffle House, Inc. (2002) 534 U.S. 279 [122 S.Ct. 754, 151 L.Ed.2d 755]; Circuit City Stores, Inc. v. Adams (2001) 532 U.S. 105 [121 S.Ct. 1302, 149 L.Ed.2d 234]; and Green Tree Fin. Corp.-Ala. v. Randolph (2000) 531 U.S. 79 [121 S.Ct. 513, 148 L.Ed.2d 373]. Accordingly, while I concur fully in the majorityâs conclusion here that plaintiff Jose E. Cruzâs claims for restitution, disgorgement, and unjust enrichment are arbitrable pursuant to the partiesâ agreement, I cannot join in its determination to follow and extend Broughton to bar arbitration of plaintiffs requests for injunctive relief under the CLRA, the unfair competition law (UCL) (Bus. & Prof. Code, § 17200 et seq.), and Business and Professions Code section 17500.
Not only do the recent Supreme Court authorities cast grave doubt on Broughton's legal analysis and conclusion, but as Justice Chin also points out, claims under the UCL are easily alleged in the context of business activities. (Cone. & dis. opn. of Chin, J., post, at p. 339.) Therefore, extending Broughton to UCL injunctive relief requests will surely frustrate the legitimate contract expectations of a great many who seek to secure the benefits of a nonjudicial forum for resolving their disputes. Indeed, virtually every lawsuit involving a business entity will be subject to compounded costs and delayed resolution of claims when bifurcated litigation of the suit proceeds one part after the other in dual fora: first, an arbitration proceeding in which any UCL-based restitution, disgorgement, and unjust enrichment claims and any non-UCL damages claims are resolved; and second, a judicial action in which the UCL claims seeking public injunctive relief are litigated. (See maj. opn., ante, at p. 320.) This additional consideration is a paramount one that further contributed to my reevaluation of Broughton.
For all the foregoing reasons, I hereby dissent from the majorityâs decision that plaintiffs requests for injunctive relief are inarbitrable.
[CONCURRING-IN-PART-AND-DISSENTING-IN-PART â CHIN, J., Concurring and Dissenting.]
CHIN, J., Concurring and Dissenting.
I concur in the majorityâs holding I that the claims of plaintiff Jose E. Cruz for restitution, disgorgement, and unjust enrichment are arbitrable. However, I dissent from the majorityâs decision to follow and extend Broughton v. Cigna Healthplans (1999) 21 Cal.4th 1066 [90 Cal.Rptr.2d 334, 988 P.2d 67] (Broughton), in holding that Cruzâs requests for injunctive relief under the Consumers Legal Remedies Act (CLRA) (Civ. Code, § 1750 et seq.), the unfair competition law (UCL) (Bus. & Prof. Code, § 17200 et seq.), and Business and Professions Code section 17500 are not arbitrable. Broughton's holding that CLRA claims for so-called public injunctive relief are not arbitrable is inconsistent and incompatible with the United States Supreme Courtâs binding construction of the Federal Arbitration Act (FAA) (9 U.S.C. § 1 et seq.) in three post -Broughton decisions: Circuit City Stores, Inc. v. Adams (2001) 532 U.S. 105 [121 S.Ct. 1302, 149 L.Ed.2d 234] (Circuit City), EEOC v. Waffle House, Inc. (2002) 534 U.S. 279, 294-296 [122 S.Ct. 754, 151 L.Ed.2d 755] (Waffle House), and Green Tree Fin. Corp.-Ala. v. Randolph (2000) 531 U.S. 79 [121 S.Ct. 513, 148 L.Ed.2d 373] (Green Tree). Moreover, given the ease with which a plaintiff may allege a claim under the UCL, the majorityâs extension of Broughton to UCL claims destroys the enforceability of arbitration agreements and eviscerates the public policyâexpressly established by both the California Legislature and the United States Congressâthat strongly favors enforcement of arbitration agreements according to their terms. Finally, the majority sacrifices this public policy for no good reason; even if we hold an individual plaintiff to his or her agreement to arbitrate, under this courtâs prior construction of the UCL, the Attorney General of California and any other California citizen who has not signed an arbitration agreement may bring a court action for injunctive relief to protect the public and vindicate the public interest in enforcement of the statutes here in question.
I. The FAA Preempts State Laws That Limit the Enforceability of Arbitration Agreements.
In enacting the FAA, Congress âintended to ârevers[e] centuries of judicial hostility to arbitration agreements,â [citation], by âplacing] [them] âupon the same footing as other contracts.â â â (Shearson/American Express Inc. v. McMahon (1987) 482 U.S. 220, 225-226 [107 S.Ct. 2332, 2337, 96 L.Ed.2d 185].) Section 2 of the FAA provides: âA written provision in ... a contract evidencing a transaction involving [interstate] commerce to settle by arbitration a controversy thereafter arising out of such contract or transaction, . . . shall be valid, irrevocable, and enforceable, save upon such grounds as exist at law or in equity for the revocation of any contract.â (9 U.S.C. § 2.) This provision ârequires courts to enforce privately negotiated agreements to arbitrate, like other contracts, in accordance with their termsâ (Volt Info. Sciences v. Leland Stanford Jr. U. (1989) 489 U.S. 468, 478 [109 S.Ct. 1248, 1255, 103 L.Ed.2d 488] (Volt)), and âmandates enforcement of agreements to arbitrate,â even if they include âstatutory claims.â (Shearson, supra, 482 U.S. at p. 226 [107 S.Ct. atp. 2337].) âThe âliberal federal policy favoring arbitration agreements,â [citation], manifested by this provision and the [FAA] as a whole, is at bottom a policy guaranteeing the enforcement of private contractual arrangements: the [FAA] simply âcreates a body of federal substantive law establishing and regulating the duty to honor an agreement to arbitrate.â [Citation.]â (Mitsubishi Motors v. Soler Chrysler-Plymouth (1985) 473 U.S. 614, 625 [105 S.Ct. 3346, 3353, 87 L.Ed.2d 444], fn. omitted.)
The United States Supreme Court has demonstrated the primacy and scope of this duty by repeatedly invalidating, under the supremacy clause of the federal Constitution, state laws that attempt to limit the enforceability of arbitration agreements. In invalidating these state laws, the high court has explained that section 2 of the FAA â âis a congressional declaration of a liberal federal policy favoring arbitration agreements, notwithstanding any state substantive or procedural policies to the contrary.â â (Perry, supra, 482 U.S. at p. 489 [107 S.Ct. at p. 2525], italics added.) According to the court, in enacting section 2 of the FAA, Congress âwithdrew the power of the states to require a judicial forum for the resolution of claims which the contracting parties agreed to resolve by arbitrationâ (Southland, supra, 465 U.S. at p. 10 [104 S.Ct. at p. 858]) in order âto foreclose state legislative attempts to undercut the enforceability of arbitration agreements.â (Id. at p. 16 [104 S.Ct. at p. 861], fn. omitted.) Thus, âthe FAA ensuresâ that an agreement to arbitrate specified claims âwill be enforced according to its terms even if a rule of state law would otherwise exclude such claims from arbitration.â (Mastrobuono, supra, 514 U.S. at p. 58 [115 S.Ct. at p. 1216], italics added.) â[A]ny . . . state policyâ that purports to invalidate an arbitration clause in a contract that is otherwise enforceable under state law is âunlawful, for that kind of policy would place arbitration clauses on an unequal âfooting,â directly contrary to the [FAAâs] language and Congressâ intent. [Citation.]â (Allied-Bruce, supra, 513 U.S. at p. 281 [115 S.Ct. at p. 843], italics added.) In short, under the high courtâs binding construction of federal law, âthe FAA pre-empts state laws which ârequire a judicial forum for the resolution of claims which the contracting parties agreed to resolve by arbitration.â [Citation.]â (Volt, supra, 489 U.S. at p. 478 [109 S.Ct. at p. 1255].) Accordingly, âstate courts cannot apply state statutes that invalidate arbitration agreementsâ to which the FAA applies. (Allied-Bruce, supra, 513 U.S. at p. 272 [115 S.Ct. at p. 838].)
II. Broughton Manufactures an Exception to the Rule of FAA
Preemption.
In Broughton, the plaintiffs sued a defendant that had provided them with health care coverage. (Broughton, supra, 21 Cal.4th at p. 1072.) They alleged in part that the defendant had violated the CLRA by deceptively advertising the quality of medical services provided under its health plan. (Broughton, supra, 21 Cal.4th at p. 1072.) They requested actual damages, punitive damages, and an order enjoining the defendantâs deceptive conduct. (Ibid.) The defendant moved to compel arbitration, relying on a mandatory arbitration clause in its combined evidence of coverage and disclosure form. (Ibid.) The superior court denied the motion as to the CLRA claim. (Ibid)
In a closely divided decision, a four-justice majority of this court affirmed the superior courtâs decision insofar as it declined to order arbitration of the plaintiffsâ request for an injunction under the CLRA. (Broughton, supra, 21 Cal.4th at pp. 1073-1084.) The majority opinion in Broughton concluded the California Legislature âdid not intendâ that requests under the CLRA for âthis type of injunctive relief ... be arbitrated.â (Id. at p. 1080.) This conclusion rested on âtwo factors.â (Id. at p. 1082.) First, according to Broughton, âthe evident purpose of the [CLRAâs] injunctive relief provision ... is ... to remedy a public wrongâ and to protect âthe general publicâ from âbeing victimized by the same deceptive practices as the plaintiff suffered,â not to âcompensat[e]â the plaintiff who brings and pursues the CLRA claim. (Id. at p. 1080.) âIn other words,â Broughton continued, âthe plaintiff in a CLRA damages action is playing the role of a bona fide private attorney general. [Citation.]â (Ibid) Second, Broughton found that private arbitration is âinherent[ly] unsuitable] . . . as a means of resolvingâ CLRA injunction requests. (Id. at p. 1088.) Broughton based this finding on the view that âprivate arbitrationâ has several âinstitutional shortcomings ... in the field of such public injunctions,â specifically: (1) arbitrators are not âaccountable to the publicâ; (2) âcontinuing supervision of an injunctionâ is problematic because arbitrators âare not necessarily bound by earlier decisions of other arbitrators in the same caseâ and are âunconstrained by judicial reviewâ; (3) âan arbitration award does not have collateral estoppel effect in favor of nonparties to an arbitration unless the arbitral parties so agreeâ; and (4) âmodification or vacation of [arbitral] injunctions involves the cumbersome process of initiating a new arbitration proceeding.â (Id. at p. 1081.) According to Broughton, these âtwo factors taken in combination . . . make for an âinherent conflictâ between arbitration and the underlying purpose of the CLRAâs injunctive relief remedy.â (Id. at p. 1082.) Based on this âinherent conflict,â Broughton âpresume[dj . . . the Legislature did not intend that [CLRA] injunctive relief claims be arbitrated,â and found no âindicationsâ of a contrary legislative intent to overcome this presumption. (Ibid) In reaching this conclusion, Broughton held that despite the express statutory declaration in Code of Civil Procedure section 1281 that arbitration agreements are âvalid, enforceable and irrevocable, save upon such grounds as exist for the revocation of any contract,â the Legislature âmay express its intention to make a statutory right inarbitrable . . . implicitly in those rare circumstances in which the fulfillment of the statutory purpose inherently conflicts with arbitration.â (Broughton, supra, 21 Cal.4th at p. 1082, fn. 7.)
Broughton next found that this construction of the CLRA, although invalidating agreements to arbitrate CLRA injunction requests, did not violate the FAA. (Broughton, supra, 21 Cal.4th at pp. 1082-1084.) Relying on Gilmer v. Interstate/Johnson Lane Corp. (1991) 500 U.S. 20 [111 S.Ct. 1647, 114 L.Ed.2d 26] (Gilmer), Broughton concluded that despite the FAA, a court may invalidate an arbitration agreement if it finds, based on an â âinherent conflictâ â between arbitration and a state statutory right or remedy, that the state legislature intended to prohibit arbitration of claims involving that state right or remedy. (Broughton, supra, 21 Cal.4th at pp. 1082-1083.) Broughton acknowledged that the high court had ârecognize[d] an âinherent conflictâ exceptionâ to the FAA only with respect to âfederal statutory claims,â and that Gilmer and the other high court cases discussing that exception âoccurred in the context of an inquiry into whether Congress had intended federal statutory claims to be exempt from arbitration.â (Ibid., first italics added.) Citing Southland, Broughton also recognized that âthe [high] court has stated generally that the capacity to withdraw statutory rights from the scope of arbitration agreements is the prerogative solely of Congress, not state courts or legislatures [citation] . . . .â (Broughton, supra, 21 Cal.4th at p. 1083.) Nevertheless, according to Broughton, the high courtâs FAA preemption decisions âha[d] never directly decided whether a legislature may restrict a private arbitration agreement when it inherently conflicts with a public statutory purpose that transcends private interests.â (Ibid.) Broughton also reasoned that âit would be perverse to extend the policy [of the FAA] so far as to preclude states from passing legislation the purposes of which make it incompatible with arbitration . . . .â (Ibid) Finally, Broughton reasoned that the âinappropriatenessâ of arbitration as a means for resolving certain âprivate attorney general actions . . . does not turn on the happenstance of whether the rights and remedies being adjudicated are of state or federal derivation.â (Ibid.) Broughton thus concluded that notwithstanding the high courtâs pronouncement that âthe FAA pre-empts state laws which ârequire a judicial forum for the resolution of claims which the contracting parties agreed to resolve by arbitrationâ â (Volt, supra, 489 U.S. at p. 478 [109 S.Ct. at p. 1255]), state legislatures and state courts may require a judicial forum for public injunction requests that contracting parties have agreed to resolve by arbitration.
Though invalidating agreements to arbitrate CLRA injunction requests, Broughton also held that agreements to arbitrate CLRA claims for damages are enforceable, âat least to the extent the FAA governs such claims.â (Broughton, supra, 21 Cal.4th at p. 1084.) Broughton stated that the CLRA âmight be interpretedâ as requiring that CLRA damage claims âbe resolved solely in a judicial forum.â (Ibid.) However, Broughton also explained: â[A]s [the high courtâs decisions] make clear, statutory damages claims are fiilly arbitrable [under the FAA]. Such an action is primarily for the benefit of a party to the arbitration, even if the action incidentally vindicates important public interests. [Citation.] In the context of statutory damages claims, the [high court] has consistently rejected [the] arguments that abbreviated discovery, arbitrationâs inability to establish binding precedent, and a plaintiffs right to a jury trial render the arbitral forum inadequate, or that submission of resolution of the claims to arbitration is in any sense a waiver of the substantive rights afforded by statute. [Citations.] âBy agreeing to arbitrate a statutory claim, a party does not forgo the substantive rights afforded by the statute; it only submits to their resolution in an arbitral, rather than a judicial, forum.â [Citation.]â (Ibid.) âThus,â in order to make the CLRA âconsistent with the FAA,â Broughton âinterpreted] the CLRA as permitting arbitration of damages claims, at least to the extent the FAA governs such claims.â (Ibid)
III. The High Courtâs Post -Broughton Decisions Require That We Overrule Broughton.
Since we decided Broughton, the high court has issued three relevant arbitration decisions. The high courtâs statements in these three decisions require us to overrule Broughton's holding that California may prohibit enforcement of agreements to arbitrate CLRA requests for public injunctions.
The first decisionâCircuit Cityâdirectly refutes one of Broughton's critical premises: that Gilmer's âinherent conflictâ exception to the FAA may apply based on the intent of a state legislatureâas opposed to Congressâ and that a state legislature therefore may, notwithstanding the FAA, prohibit enforcement of an arbitration agreement where the legislature concludes that arbitration inherently conflicts with a statutory right or remedy. In Circuit City, the high court construed the FAA to apply to âall contracts of employmentâ except those of âtransportation workers.â (Circuit City, supra, 532 U.S. at p. 109 [121 S.Ct. at p. 1306].) Opposing this conclusion, â[v]arious amici, including the attorneys general of 21 States,â argued that this broad construction of the FAA would âintrude^ upon the policies of the separate Statesâ by âeffectively] pre-empting] . . . state employment laws [that] restrict or limit the ability of employees and employers to enter into arbitration agreements.â (Id. at pp. 121-122 [121 S.Ct. at p. 1312].) Amici curiae contended âthat States should be permitted, pursuant to their traditional role in regulating employment relationships, to prohibit employees . . . from contracting away their right to pursue state-law discrimination claims in court.â (Id. at p. 122 [121 S.Ct. at p. 1312].) The high court responded that under Gilmer, arbitration agreements in employment contracts âcan be enforced under the FAA without contravening the policies of congressional enactments giving employees specific protection against discrimination prohibited by federal law.â (Circuit City, supra, 532 U.S. at p. 123 [121 S.Ct. at p. 1313], italics added.) As for the policies of state laws, the court found them irrelevant under Southland's holding âthat Congress intended the FAA ... to pre-empt state antiarbitration laws to the contrary. [Citation.]â 0Circuit City, supra, 532 U.S. at p. 122 [121 S.Ct. at p. 1312]; see also id. at p. 112 [Southland held that the FAA is âpre-emptive of state laws hostile to arbitrationâ].) The court also declared that courts may ânot chip away at Southland by indirection.â (Circuit City, supra, 532 U.S. at p. 122.) Thus, Circuit City holds that we may not, as Broughton did, chip away at Southland by applying Gilmerâs exemption analysis, including the âinherent conflictâ exception, based on the intent or policies of a state legislature. Under Circuit City, only âthe policies of congressional enactmentsâ are relevant to this analysis; state policies are simply irrelevant unless, as the FAA provides, they establish grounds as exist at law or in equity for the revocation of any contract. (Circuit City, supra, 532 U.S. at p. 123 [121 S.Ct. at p. 1313], italics added.)
Circuit City also undermines Broughtonâs analysis and conclusion in another important respect. As I have explained, amici curiae in Circuit City argued for a construction of the FAA that would leave states free to prohibit employees from contracting away their right to a judicial forum for resolving discrimination claims under state law. (Circuit City, supra, 532 U.S. at pp. 121-122 [121 S.Ct. at p. 1312].) In rejecting this argument, the high court reasoned in part that amici curiaeâs construction would enable states to deprive parties of the âreal benefits to the enforcement of arbitration provisions.â (Id. at pp. 122-123 [121 S.Ct. at pp. 1312-1313].) âArbitration,â the court explained, âallow[s] parties to avoid the costs of litigation .... These litigation costs . . . would be compounded by the difficult choice-of-law questions that are often presented in disputes arising from the employment relationship [citation], and the necessity of bifurcation of proceedings in those cases where state law precludes arbitration of certain types of employment claims but not others.â (Id. at p. 123 [121 S.Ct. at p. 1313].) The court also explained that amici curiaeâs construction would produce âconsiderable complexity and uncertaintyâ regarding âthe enforceability of arbitration agreements in employment contracts,â which âwould call into doubt the efficacy of alternative dispute resolution procedures adopted by many of the Nationâs employers, in the process undermining the FAAâs proarbitration purposes and âbreeding litigation from a statute that seeks to avoid it.â [Citation.]â (Ibid.) As both Broughton and the case now before us amply demonstrate, Broughtonâs holding produces precisely these effects; it deprives parties of the benefits of arbitration, necessitates bifurcated proceedings and compounds litigation costs, and creates both complexity and uncertainty regarding the enforceability of arbitration agreements, thereby placing in doubt arbitrationâs efficacy as an alternative dispute resolution procedure, âundermining the FAAâs proarbitration purposes and âbreeding litigation from a statute that seeks to avoid it.â [Citation.]â (Circuit City, supra, 532 U.S. at p. 123 [121 S.Ct. at p. 1313].)
The majority here errs in asserting that because Circuit City âwas principally concerned withâ the construction of section 1 of the FAA, whereas Broughton involved âthe preemptive scope of section 2,â Circuit City has âlittle if any bearing onâ Broughton. (Maj. opn., ante, at p. 314.) First and foremost, as I have explained, Circuit City expressly relied on âthe preemptive scope of section 2â (maj. opn., ante, at p. 314) in rejecting the argument that the high court should construe the FAA so as to leave states free to implement their own âpoliciesâ regarding the nonarbitrability of discrimination claims under state law. (Circuit City, supra, 532 U.S. at pp. 121-122 [121 S.Ct. at p. 1312].) Again, the high court found the argument foreclosed by Southland's holdingâreaffirmed in Allied-Bruceâthat section 2 of the FAA âpre-empt[s] state antiarbitration laws.â (Circuit City, supra, 532 U.S. at p. 122 [121 S.Ct. at p. 1312].) Second, the high court based its construction of section 1 on the language and judicial construction of section 2. Regarding the former, the court contrasted the expansive language of section 2 with the narrower language of section 1. (Circuit City, supra, 532 U.S. at pp. 115, 117-118 [121 S.Ct. at pp. 1309, 1310].) Regarding the latter, the court explained that the plaintiffs broad reading of section 1 was inconsistent with the courtâs âexpansive reading of § 2.â (Circuit City, supra, 532 U.S. at p. 119 [121 S.Ct. at p. 1311].) The court reasoned that the plaintiffs construction of section 1 would deprive parties of the arbitration benefits that section 2 confers and, by creating âconsiderable complexity and uncertaintyâ regarding âthe enforceability of arbitration agreements,â would âunderminfe]â section 2âs âproarbitration purposes.â (Circuit City, supra, 532 U.S. at p. 123 [121 S.Ct. at p. 1313].) The court also explained that âit would be incongruous to adoptâ a reading of section 1 that would âundoâ the broad âcoverage in § 2â that âimplement[s] proarbitration policies.â (Circuit City, supra, 532 U.S. at p. 122 [121 S.Ct. at p. 1313].) Third, the plaintiffs argument in Circuit City regarding section 1 was premised on the high courtâs âconstruction of § 2âs coverage provision.â {Circuit City, supra, 532 U.S. at p. 114 [121 S. Ct. at p. 1308.) Fourth, and finally, before even discussing the scope of section 1, the high court considered, and rejected, the plaintiffs argument regarding the âconstruction of § 2,â i.e., that section 2 of the FAA did not apply because âan employment contract is not a âcontract evidencing a transaction involving interstate commerceâ â within the meaning of section 2. {Circuit City, supra, 532 U.S. at p. 113 [121 S.Ct. at p. 1308].) Thus, the majority errs in asserting that section 2 of the FAAâand specifically its âpreemptive scopeâ (maj. opn., ante, at p. 314)â were not critical components of the high courtâs opinion in Circuit City.
The majority also errs in asserting that Circuit City does not âshed any further light on the âinherently incompatibleâ exception to arbitrability.â (Maj. opn., ante, at p. 314.) In Circuit City, the attorneys general essentially argued that arbitration is inherently incompatible with state statutes that âprohibit employees . . . from contracting away their right to pursue state-law discrimination claims in court,â and that requiring arbitration of these claims would âintrude[] upon the policies of the separate Statesâ reflected in these statutes. (Circuit City, supra, 532 U.S. at pp. 121-122 [121 S.Ct. at p. 1312].) As I have explained, in rejecting this argument, the court held that whereas Gilmerâwhich sets forth the inherent conflict analysis Broughton adoptedââinvolved a federal statuteâ and thus governs enforcement of agreements to arbitrate claims under federal law (Circuit City, supra, 532 U.S. at pp. 123-124 [121 S.Ct. at pp. 1313-1314]), enforcement of agreements to arbitrate claims under state law is both governed and required by Southland's holding that the FAA âpre-empt[s] state antiarbitration laws.â (Id. at p. 122 [121 S.Ct. at p. 1312].) Thus, Circuit City establishes that an exception to the FAA may not be based on a stateâs view that arbitration is inherently incompatible with some state policy.
In this regard, Circuit City is consistent with another high court decision that Broughton completely ignored: Mastrobuono. There, the high court held that the FAA preempts a New York rule prohibiting an arbitrator from awarding punitive damages even where an arbitration agreement authorizes the award. (Mastrobuono, supra, 514 U.S. at pp. 53-58 [115 S.Ct. at pp. 1214-1217].) New York established this rule based on its view that punitive damages are exemplary social remedies intended to punish and deter, not to compensate, and that as a matter of strong public policy, only the stateâand not private arbitratorsâmay wield the power to punish. (Garrity v. Lyle Stuart, Inc. (1976) 40 N.Y.2d 354 [386 N.Y.S.2d 831, 832-835, 353 N.E.2d 793, 794-797, 83 A.L.R.3d 1024] (Garrity).) According to the stateâs highest court, New Yorkâs public policy requires â ârather close judicial supervisionâ â in the administration of this public penal sanction and, contrary to this public policy, â âthere [is] no effective judicial supervision over punitive awards in arbitration.â â (Id. at p. 834 [353 N.E.2d at pp. 796-797].) In finding that the FAA preempts the New York rule, the high court explained that under its prior decisions, âif contracting parties agree to include claims for punitive damages within the issues to be arbitrated, the FAA ensures that their agreement will be enforced according to its terms even if a rule of state law would otherwise exclude such claims from arbitration.â (Mastrobuono, supra, 514 U.S. at p. 58 [115 S.Ct. at p. 1216], italics added.) Therefore, âin the absence of contractual intent to the contrary, the FAA would pre-empt the [New York] rule,â despite its basis in the stateâs public policy. (Mastrobuono, supra, 514 U.S. at p. 59 [115 S.Ct. at p. 1217].) According to the high court, the question thus came âdown to what the contractâânot New York lawââha[d] to say about the arbitrability of [the] claim for punitive damages.â (Id. atp. 58 [115 S.Ct. atp. 1216], italics added.) The court found that â[a]t most,â one contractual provision âintroduce[d] an ambiguity into an arbitration agreement that would otherwise allow punitive damages awards.â (Id. at p. 62 [115 S.Ct. at p. 1218].) Explaining that the FAA requires resolution of such ambiguities in favor of arbitration, the court read the arbitration agreement to permit arbitration of a punitive damages claim and it ordered enforcement of the arbitratorâs award of punitive damages notwithstanding New Yorkâs law precluding such an award. (Mastrobuono, supra, 514 U.S. at pp. 62-64 [115 S.Ct. atp. pp. 1218-1219].)
Mastrobuono, which Broughton did not consider or even cite, undermines Broughtonâs analysis and conclusion in several critical respects. First, it directly contradicts Broughtonâs statement that the high court âha[d] never directly decided whether a legislature may restrict a private arbitration agreement when it inherently conflicts with a public statutory purpose that transcends private interests.â (Broughton, supra, 21 Cal.4th at p. 1083.) Second, it directly refutes Broughtonâs view that arbitration of CLRA injunction requests is impermissible because of the need for continuing judicial supervision of CLRA injunctions. (Broughton, supra, 21 Cal.4th at p. 1081.) Finally, and perhaps most importantly, Mastrobuono directly refutes the fundamental premise of Broughtonâs analysis: that the high court cases leave states free to prohibit arbitration of a state remedy if âthe primary purpose and effect ofâ that remedy is to protect the public, ânot to compensate for an individual wrong.â (Broughton, supra, 21 Cal.4th at p. 1077.) In the high courtâs view, âby definition,â the purpose of punitive damages is ânot . . . to compensate the injured party, but rather to punish the tortfeasorâ (Newport v. Fact Concerts, Inc. (1981) 453 U.S. 247, 266 [101 S.Ct. 2748, 2759, 69 L.Ed.2d 616]) and to â âprotect[] the public by [deterring] the defendant and others from doing such wrong in the future.â [Citation.]â (Pacific Mutual Life Insurance Co. v. Haslip (1991) 499 U.S. 1, 19 [111 S.Ct. 1032, 1044, 113 L.Ed.2d 1].) Given the courtâs view that the purpose of punitive damages is to protect the public and not to compensate the victim in any sense, Mastrobuonoâs invalidation of New Yorkâs rule against arbitration of punitive damages clearly established that the FAA preempts state laws prohibiting arbitration of such public, noncompensatory remedies.
The majority errs in suggesting that Broughton can be reconciled with Mastrobuono because punitive damages are different from public injunctions in some relevant sense. (Maj. opn., ante, at 312, fh. 1.) Consistent with the high courtâs view, we have explained that the âpurposeâ of a punitive damages award âis a purely public oneâââto punish wrongdoing and thereby to protect [the public] from future misconduct, either by the same defendant or other potential wrongdoers. [Citation.]â (Adams v. Murakami (1991) 54 Cal.3d 105, 110 [284 Cal.Rptr. 318, 813 P.2d 1348], fn. omitted (Adams).) Thus, under existing California law, punitive damages have the same âprimary purpose and effectâ that, according to Broughton, public injunctions have; ânot to compensate for an individual wrong but to prohibit and enjoin conduct injurious to the general public.â (Broughton, supra, 21 Cal.4th at p. 1077.) As the preceding quote demonstrates, Broughton held that arbitrability depends not, as the majority suggests, on whether a remedy âconferfs] a direct benefit on the plaintiff[]â (maj. opn., ante, at p. 313, fn. 1), but on whether âthe primary purpose and effect ofâ the remedy is âto compensate for an individual wrongâ or âto prohibit and enjoin conduct injurious to the general public.â (Broughton, supra, 21 Cal.4th at p. 1077.) Applying this test, Broughton held that CLRA requests for public injunctions are inarbitrable because such relief is âdesigned for the protection of the general public.â (Broughton, supra, 21 Cal.4th at p. 1083.) Broughton's analysis and conclusion are clearly irreconcilable with Mastrobuono, which held that requests for punitive damages are arbitrable even though their sole purpose is to protect the public and not to compensate the victim in any sense. Thus, that this case involves a request for injunctive relief rather than punitive damages is not a valid basis for distinguishing Mastrobuono. Indeed, as I later explain in more detail, the high court rejected this very distinction in its post -Broughton decision in Waffle House.
The majorityâs attempt to distinguish Mastrobuono fails for an additional reason. The majority suggests that regarding â âjudicial supervisionâ â in arbitration, the New York rule at issue in Mastrobuono was premised on the inadequacy of âjudicial and appellate review,â whereas Broughton was premised on the âmonitoring, enforcement, and modification that is required of public injunctions.â (Maj. opn., ante, at p. 313, fix. 1.) However, Broughtonâs discussion of this subject stressed the fact that â[arbitratorsâ are âunconstrained by judicial reviewâ and âare not necessarily bound by earlier decisions of other arbitrators in the same case.â (Broughton, supra, 21 Cal.4th at p. 1081.) Thus, for several reasons, the majorityâs attempt to distinguish Mastrobuono is unpersuasive.
In Circuit City and Mastrobuono, the high court simply applied the general constitutional rule regarding the supremacy of federal law specifically in the arbitration context. The supremacy clause of the United States Constitution (U.S. Const., art. VI, cl. 2) âinvalidates all state laws that conflict or interfere with an Act of Congress. [Citations.]â (Rose v. Arkansas State Police (1986) 479 U.S. 1, 3 [107 S.Ct. 334, 335, 93 L.Ed.2d 183], italics added.) According to the high court, this rule applies regardless of the magnitude or nature of the public policy the state law seeks to implement. âThe relative importance to the State of its own law is not material when there is a conflict with a valid federal law, for the Framers of our [federal] Constitution provided [in the supremacy clause] that the federal law must prevail. [Citation.]â (Free v. Bland (1962) 369 U.S. 663, 666 [82 S.Ct. 1089, 1092, 8 L.Ed.2d 180].) Thus, the proper âinquiryâ is âwhether there is a conflictâ between the state law and federal law, not the significance of the state public policy at issue. (Ibid.; see also Fidelity Federal Sav. & Loan Assn. v. De La Cuesta (1982) 458 U.S. 141, 153 [102 S.Ct. 3014, 3022, 73 L.Ed.2d 664] [federal preemption under the supremacy clause applies even though âreal property law is a matter of special concern to the Statesâ].) Broughtonâs reliance on the importance of the public interest at stake when a plaintiff seeks a CLRA injunction is inconsistent with these binding high court precedents and pronouncements. Regardless of the stateâs interest, a âstate statute [that] authorizes the precise conduct that Congress sought to prohibit ... is repugnant to the [supremacy [c]lause.â (Rose v. Arkansas State Police, supra, 479 U.S. at p. 4 [107 S.Ct. at p. 335].) Thus, under Broughton, the CLRA is repugnant to the supremacy clauseâand is therefore invalidâinsofar as it authorizes California courts to do precisely what the FAA prohibits: invalidate FAA-govemed agreements to arbitrate requests for CLRA injunctions on grounds other than those that exist at law or in equity for the revocation of any contract. In short, Mastrobuono and the high courtâs post -Broughton decision in Circuit City, consistent with and following the high courtâs supremacy clause jurisprudence, refute a foundational assumption of Broughtonâs analysis: that states may create FAA exceptions for public policy reasons.
Indeed, Mastrobuono takes on increased importance with respect to this issue in light of the high courtâs second relevant post -Broughton decision in Waffle House, which held that under the FAA, there is no difference in terms of arbitrability between requests for public injunctive relief and requests for compensatory or punitive damages. In Waffle House, the Equal Employment Opportunity Commission (EEOC) filed a discrimination action under the Americans With Disabilities Act âboth in the public interest and on behalf ofâ the specific victim of the discrimination, who had signed an arbitration agreement with the defendant. (Waffle House, supra, 534 U.S. at p. 284 [122 S.Ct. at p. 759].) The complaint requested âinjunctive relief to âeradicate the effects of [the defendantâs] past and present unlawful employment practicesâ â and âspecific relief designed to make [the victim] whole, including backpay, . . . compensatory damages, and . . . punitive damages . . . .â (Id. at pp. 283-284 [122 S.Ct. at p. 759].) The court of appeals held that the victimâs arbitration agreement âprecluded [the EEOC] from seeking victim-specific relief in court,â but not from seeking â âlarge-scale injunctive relief.â â (Id. at p. 284 [122 S.Ct. at p. 759].) In so âdistinguishing] between injunctive and victim-specific relief,â the court of appeals concluded that âthe EEOC is barred from obtaining the latter because any public interest served when the EEOC pursues âmake wholeâ relief is outweighed by the policy goals favoring arbitration.â (Id. at p. 290 [122 S.Ct. at p. 762].) However, the court of appeals reasoned, âwhen the EEOC seeks broad injunctive relief, ... the public interest overcome [s] the goals underpinning the FAA.â (Ibid., fn. omitted.)
The high court in Waffle House held that under the FAA, a distinction in terms of arbitrability between requests for broad, large-scale injunctive relief to protect the public and requests for monetary relief, including punitive damages, is invalid. (Waffle House, supra, 534 U.S. at pp. 294-296 [122 S.Ct. at pp. 764-765].) The court explained that this distinction does not serve âits avowed purpose of preserving the EEOCâs public function while favoring arbitration. For that purpose, the category of victim-specific relief is both overinclusive and underinclusive. For example, it is overinclusive because . . . punitive damages . . . serve an obvious public function in deterring future violations. [Citations.] Punitive damages may often have a greater impact on the behavior of other employers than the threat of an injunction, yet the EEOC is precluded from seeking this form of relief under the Court of Appealsâ compromise scheme. And, it is underinclusive because injunctive relief, although seemingly not âvictim-specific,â can be seen as more closely tied to the employeesâ injury than to any public interest.â (Id. at pp. 294-295 [122 S.Ct. at pp. 764-765].) â âWhile injunctive relief may appear more âbroad based,â it nonetheless is redress for individuals.â â (Id. at p. 295 [122 S.Ct. at p. 765].) Thus, the court held, âif the [FAAâs] policy favoring arbitration trumps the plain language of Title VII and the contract, the EEOC should be barred from pursuing any claim outside the arbitral forum. If not, then the statutory language is clear; the EEOC has the authority to pursue victim-specific relief regardless of the forum that the employer and employee have chosen to resolve their disputes.â (Ibid.) The high court ultimately held that because the EEOC was not a party to the arbitration agreement, it could pursue an action in court for both injunctive relief and victim-specific, monetary relief. (Id. at p. 296 [122 S.Ct. p. 765].)
The high courtâs post-Broughton decision in Waffle House requires that we overrule Broughton as being inconsistent with binding high court precedent. As I have explained, Broughton held that CERA requests for injunctive relief are not arbitrable because the âpurposeâ of such relief is âto remedy a public wrongâ and to protect âthe general public,â not to âcompensat[e]â the plaintiff who pursues the CERA claim. (Broughton, supra, 21 Cal.4th at p. 1080.) In Waffle House, the high court rejected this analysis, explaining that even large-scale requests for public âinjunctive relief . . . can be seen as more closely tied to the [victimâs] injury than to any public interestâ and â âis redress for individuals.â â (Waffle House, supra, 534 U.S. at p. 295 [122 S.Ct. at p. 765].) The high court also explained that in terms of public protection, â[p]unitive damages may often have a greater impact onâ a defendantâs âbehavior . . . than the threat of an injunction . . . .â (Ibid.) This statement, in light of Mastrobuono's holding that the FAA requires enforcement of agreements to arbitrate requests for punitive damages notwithstanding a state law precluding such arbitration (Mastrobuono, supra, 514 U.S. at pp. 53-58 [115 S.Ct. at pp. 1214-1217]), contradicts Broughton's conclusion that we may base an FAA exception for CERA injunctive relief on the public nature of such relief. As I have also explained, Broughton held that although the FAA requires enforcement of agreements to arbitrate requests for monetary relief, it does not require enforcement of agreements to arbitrate requests for injunctive relief designed to protect the public. The high court in Waffle House rejected this approach as well, holding that the precise distinction Broughton drewâbetween large-scale requests for injunctive relief to protect the public and requests for victim-specific, monetary reliefâis invalid under the FAA, and that as a matter of federal law, the FAA requires courts to enforce an agreement to arbitrate requests for injunctive relief, even if that relief is designed principally to protect the public. (Waffle House, supra, 534 U.S. at pp. 294-296 [122 S.Ct. at pp. 764-765].) Thus, Waffle House requires that we overrule Broughton and hold that federal law requires enforcement of agreements to arbitrate CERA requests for injunctive relief.
The majorityâs discussion of Waffle House completely misses the point of that decision. In Waffle House, the high court did not, as the majority suggests, base its decision on the extent to which the EEOC âact[s] ... on behalf of the public.â (Maj. opn., ante, at p. 320, in. 6.) In fact, the high court found that the lower federal court had erred in focusing on precisely this factor. (Waffle House, supra, 534 U.S. at pp. 290-296 [122 S.Ct. at pp. 762-765].) Instead, the high court held that because the FAA â âdoes not require parties to arbitrate when they have not agreed to do so,â â the determinative issue is simply whether the EEOC âis a party to the contractâ containing the arbitration provision. (Waffle House, supra, 534 U.S. at pp. 293-294 [122 S.Ct. at p. 764].) If not, then the EEOC has statutory authority to seek in court both large-scale injunctive relief to protect the public and damages. (Id. at p. 294 [122 S.Ct. at p. 764].) However, if the EEOC has agreed to arbitration, then it must arbitrate all of its claimsâincluding any request for large-scale, public injunctive reliefâand is âbarred from pursuing any claim outside the arbitral forum.â (Id. at p. 295 [122 S.Ct. at p. 765], italics added.) In the latter situation, in terms of arbitrability, no âline [may be] drawn . . . between injunctive and victim-specific relief.â (Id. at p. 294 [122 S.Ct. at p. 764].) Thus, Waffle House establishes that contrary to Broughton, consumers, like Cruz, who have agreed to arbitration must arbitrate all of their claims, including requests for so-called public injunctions.
While the high courtâs post -Broughton decisions in Circuit City and Waffle House undermine one of Broughtonâs fundamental premisesâthat states may decide that injunctive relief is somehow different from monetary damages for purposes of applying the FAAâthe high courtâs third relevant post -Broughton decision in Green Tree undermines Broughtonâs other fundamental premise: its assumption that âprivate arbitrationâ has several âinstitutional shortcomingsâ that render it inherently unsuitable for resolving requests for âpublic injunctions.â (Broughton, supra, 21 Cal.4th at p. 1081.) In Green Tree, the plaintiff argued that the arbitration agreement she signed left her âunable to vindicate her statutory rights in arbitrationââand was therefore unenforceableâbecause its âsilence with respect to [payment of] costs and fees create[d] a âriskâ that she [would] be required to bear prohibitive arbitration costs if she pursue[d] her claims in an arbitral forum.â (Green Tree, supra, 531 U.S. at p. 90 [121 S.Ct. at p.-522].). The high court disagreed, finding that the agreementâs mere âsilence on the subjectâ of fees was âalone . . . insufficient to render it unenforceable.â (Id. at p. 91 [121 S.Ct. at p. 522].) Instead, the court held, âa party seeking] to invalidate an arbitration agreement on the ground that arbitration would be prohibitively expensive . . . bears the burden of showing the likelihood of incurring such costs.â (Id. at p. 92 [121 S.Ct. at p. 522].) In reaching this conclusion, the court acknowledged that âthe existence of large arbitration costs could preclude a litigant . . . from effectively vindicating her federal statutory rights in the arbitral forum.â (Id. at p. 90 [121 S.Ct. at p. 522].) However, the court held, absent evidence in â[t]he recordâ on this question, â[t]he âriskâ that [a plaintiff] will be saddled with prohibitive costs is too speculative to justify the invalidation of an arbitration agreement.â (Id. at p. 91 [121 S.Ct. at p. 522].) âTo invalidate the agreement on that [speculative] basis,â the court explained, âwould undermine the âliberal federal policy favoring arbitration agreements,â [citation]â and would âconflict withâ the courtâs âprior holdings that the party resisting arbitration bears the burden of proving that the claims at issue are unsuitable for arbitration.â (Ibid.) Thus, the court held, courts may not justify invalidating arbitration agreements with âgeneralized attacks on arbitration that rest,â not on evidence in the record, but âon âsuspicion of arbitration as a method of weakening the protections afforded in the substantive law to would-be complainants.â [Citation.]â (Id. at pp. 89-90 [121 S.Ct. at p. 521].)
Broughtonâs analysis is fundamentally inconsistent with the high courtâs subsequent decision in Green Tree. As I have explained, in invalidating agreements to arbitrate CLRA requests for injunctive relief, Broughton asserted that several âinstitutional shortcomingsâ of arbitration render it inherently unsuitable for resolving requests for âpublic injunctions.â (Broughton, supra, 21 Cal.4th at p. 1081.) However, Broughton cited no evidenceâin the record or otherwiseâor judicially noticeable facts to establish, or even support, this assertion. Nor does the majority here cite any such evidence. Nor did the plaintiff in Broughton or Cruz in this case offer any evidence on this question; under Green Tree, it was their burden, as the parties seeking to invalidate the arbitration agreements, to offer such evidence. Thus, â[t]he âriskâ â that arbitrationâs so-called institutional shortcomings render it less effective than court proceedings for dealing with public injunctions is completely âspeculativeâ and insufficient âto justify the invalidation of an arbitration agreementâ requiring arbitration of CLRA requests for injunctive relief. (Green Tree, supra, 531 U.S. at p. 91 [121 S.Ct. at p. 522].) Indeed, the very existence of those shortcomings is completely speculative. In short, Broughtonâs holding regarding arbitration of CLRA injunction requests rests on the very âgeneralizedâ and unproven â âsuspicion of arbitrationâ â that Green Tree holds may not be a basis for invalidating an arbitration agreement. (Green Tree, supra, 531 U.S. at p. 89 [121 S.Ct. at p. 521].) As the high court stated in Green Tree, â[t]o invalidate [arbitration] agreements] on [such a speculative] basis . . . undermine[s] the âliberal federal policy favoring arbitration agreements.â [Citation.]â (Green Tree, supra, 531 U.S. at p. 91 [121 S.Ct. at p. p. 522].) Thus, Green Tree and the high courtâs other relevant post-Broughton decisions require that we overrule Broughton insofar as it invalidates agreements to arbitrate CLRA injunction requests, and that we hold that all of Cruzâs claims are arbitrable.
IV. Extending Broughton to UCL Claims Eviscerates the Strong Public Policy Favoring Enforcement of Arbitration Agreements.
As Broughton recognized, the FAA is a âfederal statutory mandateâ that establishes a âstrong public policy in favor of enforcing arbitration agreements.â (Broughton, supra, 21 Cal.4th at p. 1073.) âSection 2 [of the FAA] is a congressional declaration of a liberal federal policy favoring arbitration agreements . . . (Moses H. Cone Hospital v. Mercury Constr. Corp. (1983) 460 U.S. 1, 24 [103 S.Ct. 927, 941, 74 L.Ed.2d 765].) It âcreate[s] a body of federal substantive law of arbitrability, applicable to any arbitration agreement within the coverage of the [FAA].â (Ibid.) â[(Questions of arbitrability must be addressed with a healthy regard for [this] federal policy favoring arbitration. . . . The [FAA] establishes that, as a matter of federal law, any doubts concerning the scope of arbitrable issues should be resolved in favor of arbitration,â whatever the question at hand. (Id. at pp. 24-25 [103 S.Ct. at pp. 941-942].)
As Broughton also recognized, âCalifornia has a similar statute [citation] and a similar policy in favor of arbitration. [Citation.]â (Broughton, supra, 21 Cal.4th at p. 1074.) Code of Civil Procedure section 1281 provides that written arbitration agreements are âvalid, enforceable and irrevocable, save upon such grounds as exist for the revocation of any contract.â This section establishes the âfundamental policyâ of Californiaâs arbitration scheme: âthat arbitration agreements will be enforced in accordance with their terms.â (Vandenberg v. Superior Court (1999) 21 Cal.4th 815, 836, in. 10 [88 Cal.Rptr.2d 366, 982 P.2d 229].) Through the statuteâs enactment, âthe Legislature . . . expressed a âstrong public policy in favor of arbitration as a speedy and relatively inexpensive means of dispute resolution.â [Citations.]â (Moncharsh v. Heily & Blase (1992) 3 Cal.4th 1, 9 [10 Cal.Rptr.2d 183, 832 P.2d 899].) As we explained more than 85 years ago, â[t]he policy of the law in recognizing arbitration agreements and in providing by statute for their enforcement is to encourage persons who wish to avoid delays incident to a civil action to obtain an adjustment of their differences by a tribunal of their own choosing.â (Utah Const. Co. v. Western Pac. Ry. Co. (1916) 174 Cal. 156, 159 [162 P. 631].) Thus, California law, like federal law, establishes âa presumption in favor of arbitrability.â (Engalla v. Permanente Medical Group, Inc. (1997) 15 Cal.4th 951, 971 [64 Cal.Rptr.2d 843, 938 P.2d 903].)
In extending Broughton to hold that UCL claims for injunctive relief are not arbitrable, the majority guts the strong federal and state public policy favoring enforcement of arbitration agreements. As we have explained, the UCLâs âscope is broadâ and â[i]ts coverage is âsweeping, embracing â âanything that can properly be called a business practice and that at the same time is forbidden by law.â â â [Citations.]â (Cel-Tech Communications, Inc. v. Los Angeles Cellular Telephone Co. (1999) 20 Cal.4th 163, 180 [83 Cal.Rptr.2d 548, 973 P.2d 527].) In proscribing âany unlawful . . . business act or practice,â Business and Professions Code section 17200 â â âborrowsâ violations of other laws and treats these violations, when committed pursuant to a business activity, as unlawful practices independently actionable under [the UCL] and subject to the distinct remedies provided thereunder. â â (Farmers Ins. Exchange v. Superior Court (1992) 2 Cal.4th 377, 383 [6 Cal.Rptr.2d 487, 826 P.2d 730], italics added.) In other words, â[a]n unlawful act in the business context is, by definition, an action of unfair competitionâ that may support a UCL action. (Stop Youth Addiction, Inc. v. Lucky Stores, Inc. (1998) 17 Cal.4th 553, 579 [71 Cal.Rptr.2d 731, 950 P.2d 1086] (cone. opn. of Baxter, L), italics added.) Of course, because arbitration clauses are contractual, every arbitrable dispute will, by definition, involve business activity and acts in the business context. Thus, under the majorityâs holding, in every case where the parties have signed an arbitration agreement, the plaintiff can frustrate the defendantâs contractual right to the benefits of an arbitral, rather than a judicial, forumâwhich both the high court and this court have recognizedâsimply by alleging a claim under the UCL and requesting injunctive relief. Thus, the majorityâs statutory construction guts the strong public policy favoring enforcement of arbitration agreements that both the California Legislature and the United States Congress have established by statute. It also does precisely what the high court has held states may not do: âwholly eviscerate congressional intent [in passing the FAA] to place arbitration agreements âupon the same footing as other contracts,â [citation], simply by passing statutesâ that make certain arbitration agreements void as a matter of state public policy. (Southland, supra, 465 U.S. at p. 17, fn. 11 [104 S.Ct. at p. 861].)
More specifically, because a UCL action may be based on a violation of other laws, the majorityâs holding will enable plaintiffsâthrough artful pleadingâto obtain judicial determination of claims that they agreed to arbitrate and that the United States Supreme Court has expressly held to be arbitrable. In Southland, the high court held that where the FAA applies, claims under the California Franchise Investment Law are arbitrable notwithstanding a California statute prohibiting arbitration of such claims. (Southland, supra, 465 U.S. atp. 16 [104 S.Ct. atpp. 860-861].) Similarly, in Perry, the high court held that where the FAA applies, claims under California law for unpaid wages are arbitrable notwithstanding a California statute prohibiting arbitration of such claims. (Perry, supra, 482 U.S. at pp. 489-491 [107 S.Ct. at pp. 2525-2526].) Of course, a plaintiff may easily plead a violation of either our Franchise Investment Law or our wage payment statutes as a violation of the UCL. Under the majorityâs conclusion, by doing so, a plaintiff can frustrate the defendantâs contractual right to an arbitral, rather than judicial, forum for claims under the Franchise Investment Law and our wage payment statutes, despite the high courtâs binding and express holdings in Southland and Perry that the FAA requires enforcement of agreements to arbitrate these claims. Indeed, the majorityâs.conclusion vitiates numerous other high court holdings in precisely the same manner. The high court has held that the FAA requires enforcement of agreements to arbitrate claims under the federal Age Discrimination in Employment Act of 1967, the Sherman Act, the Securities Exchange Act of 1934, the Racketeer Influenced and Corrupt Organizations Act, and the Securities Act of 1933. (Gilmer, supra, 500 U.S. at pp. 27-28 [111 S.Ct. at pp. 1652-1653].) However, contrary to these binding holdings, because a violation of any of these federal statutes is also a violation of the UCL, the majorityâs conclusion enables a plaintiff to frustrate the defendantâs contractual right to the benefits of an arbitral, rather than judicial, forum for these arbitrable federal claims simply by alleging them as violations of the UCL and requesting injunctive relief.
Finally, given the extremely broad standing provisions applicable to claims under the UCL and Business and Professions Code section 17500, the majority vitiates these binding high court precedents and sacrifices the strong public policy, favoring enforcement of arbitration agreements without justification. As the majority acknowledges (maj. opn., ante, at p. 315), Business and Professions Code section 17204 provides in part that UCL actions for injunctive relief âshall be prosecutedâ by the Attorney General of California, âany district attorney,â specified âcounty counsel,â âcity prosecutor [s]â and âcity attorney [s],â âor . . . any person acting for the interests of . . . the general public.â (Bus. & Prof. Code, § 17204, italics added.) Under our prior construction of this provision, âmembers of the publicâ other than a specific victim âalso have standing to pursue unfair competition claims,â so âthe policy underlying the unfair competition statute can be vindicated [in court] by multiple partiesâ even if the specific victim has signed an arbitration agreement and is required to honor that agreement. (Rubin v. Green (1993) 4 Cal.4th 1187, 1204 [17 Cal.Rptr.2d 828, 847 P.2d 1044].) A similar standing provision applies to actions for injunctive relief under Business and Professions Code section 17500. (Bus. & Prof. Code, § 17535.) Given these broad standing provisions, and given that a violation of the CLRA also constitutes a violation of the UCL, we need not eviscerate the public policy strongly favoring enforcement of arbitration agreements in order to protect the public or to vindicate the public interest in enforcement of these statutes. Here, we need not let Cruz out of his arbitration agreement so he can proceed in court as a private attorney general, when the Attorney General himself, and any member of the general public who has not signed an arbitration agreement, can play that role. Accordingly, I dissent from the majorityâs conclusion that Cruzâs requests for injunctive relief are not arbitrable.
Baxter, J., and Brown, J., concurred.
Mastrobuono v. Shearson Lehman Hutton, Inc. (1995) 514 U.S. 52, 58 [115 S.Ct. 1212, 1216, 131 L.Ed.2d 76] (Mastrobuono) (FAA preempts New York prohibition against arbitrating punitive damages); Allied-Bruce Terminix Cos. v. Dobson (1995) 513 U.S. 265, 268-277 [115 S.Ct. 834, 836-841, 130 L.Ed.2d 753] (Allied-Bruce) (FAA preempts Alabama statute making predispute arbitration agreements unenforceable); Perry v. Thomas (1987) 482 U.S. 483, 489 [107 S.Ct. 2520, 2525, 96 L.Ed.2d 426] (Perry) (FAA preempts California statute prohibiting arbitration of wage collection actions); Southland Corp. v. Keating (1984) 465 U.S. 1, 10 [104 S.Ct. 852, 858, 79 L.Ed.2d 1] (Southland) (FAA preempts California statute prohibiting arbitration of claims under the California Franchise Investment Law).
States âmay,â however, âregulate contracts, including arbitration clauses, under general contract law principles,â and thus âmay invalidate an arbitration clause âupon such grounds as exist at law or in equity for the revocation of any contract.â [Citation.]â (Allied-Bruce, supra, 513 U.S. at p. 281 [115 S.Ct. at p. 843].) âThus state law, whether of legislative or judicial origin, is applicable if that law arose to govern issues concerning the validity, revocability, and enforceability of contracts generally. A state-law principle that takes its meaning precisely from the fact that a contract to arbitrate is at issue does not comport with this requirement of [the FAA], [Citations.]â (Perry, supra, 482 U.S. at p. 493, fn. 9 [107 S.Ct. at p. 2527].)
The majority also errs in asserting that punitive damages âare in principle little different from . . . treble damages antitrust awards.â (Maj. opn., ante, at p. 313, fn. 1.) According to the high court, the antitrust treble damages provision âis in essence a remedial provision.â (Brunswick Corp. v. Pueblo Bowl-O-Mat, Inc. (1977) 429 U.S. 477, 485 [97 S.Ct. 690, 695-696, 50 L.Ed.2d 701], italics added.) Congress âcreatedâ it âprimarily as a remedy for the victims of antitrust violations.â (American Soc. of M. E. âs v. Hydrolevel Corp. (1982) 456 U.S. 556, 575 [102 S.Ct. 1935, 1947, 72 L.Ed.2d 330], italics added.) Treble damages â âmake the remedy meaningful by counter-balancing âthe difficulty of maintaining a private suitâ â under the antitrust laws. [Citation.]â (Ibid., italics added.) Based on the fact that antitrust treble damages, unlike punitive damages, âserve as a means ... of compensating victims,â the high court has held that limitations on recovery of punitive damages do not apply to recovery of antitrust treble damages. (Id. at pp. 575-576 [102 S.Ct. at p. 1947, italics added.) Thus, the high court has rejected the majorityâs view that punitive damages and antitrust treble damages are the same âin principle.â (Maj. opn., ante, at p. 313, fn. 1.) Our prior decisions also reject the majorityâs view; they distinguish between punitive damages, which serve a âpurely publicâ function (Adams, supra, 54 Cal.3d at p. 110), and antitrust treble damages, which principally provide âprivate compensationâ and only âincidentally]â confer a âpublic benefit.â (Broughton, supra, 21 Cal.4th at p. 1080, fn. omitted, italics added.) New York decisions draw a similar distinction. (Garrity, supra, 386 N.Y.S.2d at p. 833 [353 N.E.2d at p. 795].)
In reaching its conclusion in Southland, the high court expressly rejected the argument that the FAA allows states, in addition to Congress, to enact âpublic policyâ limits on enforcing arbitration agreements subject to the FAA and to override agreements to arbitrate state-law disputes that â âa state legislature . . . has decided should be left to judicial enforcement.â â (Southland, supra, 465 U.S. at p. 21 [104 S.Ct. at p. 864] (dis. opn. of Stevens, J.).) Similarly, in reaching its conclusion in Perry, the high court expressly rejected the argument that the FAA allows âstate legislatures,â like Congress, âto limit or preclude waiver of a judicial forumâ for reasons of â âpublic policy.â â (Perry, supra, 482 U.S. at p. 495 [107 S.Ct. at p. 2528] (dis. opn. of OâConnor, J.).) In rejecting these arguments, the high court in both cases held that there are âonly two limitations on the enforceability of arbitration provisions governed by the [FAA]: they must be part of a written maritime contract or a contract âevidencing a transaction involving commerceâ and such clauses may be revoked upon âgrounds as exist at law or in equity for the revocation of any contract.â â (Southland, supra, 465 U.S. at pp. 10-11 [104 S.Ct. at p. 858], fh. omitted, italics added; see also Perry, supra, 482 U.S. at p. 489 [107 S.Ct. at p. 2525].) According to the court, â ânothing in the [FAA] indicates] that the broad principle of enforceability is subject to any additional limitations understate law.â â (Id. atpp. 489-490 [107 S.Ct. atp. 2525], italics added; see also Southland, supra, 465 U.S. at p. 11 [104 S.Ct. at p. 858].)
The majorityâs statement that âa stay is generally in orderâ when a plaintiff pleads both arbitrable and inarbitrable claims (maj. opn., ante, at p. 320) offers little solace. Instead, it simply highlights the fact that the majorityâs holding deprives defendants of their contractual ⢠right to the benefits of an arbitral, rather than a judicial, forum. Under the majorityâs holding, defendants may have to proceed in both fora.