Information Commissioner of Canada v. Canadian Transportation Accident Investigation and Safety Board

Information Commissioner of Canada v. Canadian Transportation Accident Investigation and Safety Board
Court (s) Database
Federal Court of Appeal Decisions
Date
2006-05-01
Neutral citation
2006 FCA 157
File numbers
A-165-05, A-304-05
Notes
Reported Decision
Decision Content
Date: 20060501
Dockets: A-165-05
A-304-05
Citation: 2006 FCA 157
CORAM: RICHARD C.J
DESJARDINS J.A.
EVANS J.A.
BETWEEN:
THE INFORMATION COMMISSIONER OF CANADA
Appellant
and
THE EXECUTIVE DIRECTOR OF THE CANADIAN TRANSPORTATION
ACCIDENT INVESTIGATION AND SAFETY BOARD
Respondent
and
NAV CANADA
Respondent
and
THE ATTORNEY GENERAL OF CANADA
Intervener
Heard at Ottawa, Ontario, on February 28 and March 1, 2006.
Judgment delivered at Ottawa, Ontario, on May 1, 2006.
REASONS FOR JUDGMENT BY: DESJARDINS J.A.
CONCURRED IN BY: RICHARD C.J.
EVANS J.A.
Date: 20060501
Dockets: A-165-05
A-304-05
Citation: 2006 FCA 157
CORAM: RICHARD C.J
DESJARDINS J.A.
EVANS J.A.
BETWEEN:
THE INFORMATION COMMISSIONER OF CANADA
Appellant
and
THE EXECUTIVE DIRECTOR OF THE CANADIAN TRANSPORTATION
ACCIDENT INVESTIGATION AND SAFETY BOARD
Respondent
and
NAV CANADA
Respondent
and
THE ATTORNEY GENERAL OF CANADA
Intervener
REASONS FOR ORDER
DESJARDINS J.A.
[1] This is an appeal of a decision of a application judge of the Federal Court dismissing four applications for judicial review brought by the Information Commissioner of Canada (the Commissioner) pursuant to paragraph 42(1)(a) of the Access to Information Act, R.S.C. 1985, c. A-1 (the Access Act). The applications for judicial review relate to four refusals by the Canadian Transportation Accident Investigation and Safety Board (the Safety Board) to disclose records requested under this Act, in their entirety, based on the purported application of section 19 of the Access Act, namely the “personal information” exemption.
[2] The records at issue contain communications relating to four air occurrences which were subject to distinct investigations and public reports by the Safety Board. In each case, the requesters (three journalists and a legal representative of the estate of the deceased involved in one of the air accidents) seek access to recordings and/or transcripts of air traffic control communications (ATC communications) recorded by NAV CANADA and now under the control of the Safety Board.
[3] A description of the occurrences, the requests for information and the relevant decisions of the Safety Board can be found in the reported decision of the application judge (Canada (Information Commissioner) v. Canada (Canadian Transportation Accident Investigation and Safety Board), [2006] 1 F.C.R. 605, 2005 FC 384, Snider J.).
The decision below
[4] The application judge concluded that the requested information was “personal information” within the meaning of section 19 of the Act and section 3 of the Privacy Act, R.S.C. 1985, c. P-21.
[5] Firstly, it was her view that the ATC communications were “about” an individual. She found that the content of the communications was limited to the safety and navigation of aircraft, the general operation of the aircraft, and the exchange of messages on behalf of the public. They contained information about the status of the aircraft, weather conditions, matters associated with air traffic control and utterances of the pilots and controllers, except for a few lines in one of the communications which contained direct reference to names and other information which the Commissioner acknowledged was personal. She agreed with the Commissioner that the recordings were largely technical (para. 20). Viewed in context, however, she said they were much more.
[6] Two different types of individuals were involved: the ground crew of air traffic controllers and flight specialists, and the air crew. To establish the nature of the communications, she looked at the purpose for which the ATC communications were made and used. She noted that a provision in Annex 10, volume II of the Convention on International Civil Aviation signed at Chicago, Illinois, on December 7, 1944, 15 U.N.T.S. 295 (the ICAO Convention), mandated the logging of ATC communications. These standards were incorporated into Part VIII, subpart 2 of the Canadian Aviation Regulations, S.O.R./1996-433. However, when an occurrence happened (a defined term to be examined later), NAV CANADA was under a duty to notify the Safety Board. The Safety Board could then carry on an investigation as it is empowered to do under section 7 of the Canadian Transportation Accident Investigation and Safety Board Act, S.C. 1989, c. 3 (the Safety Board Act). The tapes were then handed to the investigators. The Safety Board, in her view, had the responsibility of examining how those individuals involved in the occurrence chose to perform the task assigned to them (para. 25 of her reasons).
[7] The application judge quoted, at para. 14 of her reasons, the following sentence from para. 94 of La Forest J.’s reasons in Dagg v. Canada (Minister of Finance), [1997] 2 S.C.R. 403 [Dagg]:
[I]nformation relating primarily to individuals themselves or to the manner in which they choose to perform the tasks assigned to them is "personal information".
[Emphasis added by application judge.]
[8] She wrote at para. 25 and 26 of her reasons:
25 In doing its job, the TSB must examine how individuals involved with the occurrence did their jobs. What caused the accident? Were there safety deficiencies? More pointedly, did the actions of the controllers or the pilots involved contribute to the occurrence? One significant way of evaluating the individual performances of the personnel is through the ATC communications. The ATC communications are used to assess the manner in which the air traffic controllers and the aircraft personnel chose to perform the tasks assigned to them. A simple way of looking at this information is that the sole purpose for the existence of the ATC communications is to carry out an evaluation of the performance of the parties to those communications in the event that something goes wrong.
26 For these reasons, I conclude that the ATC communications are "about" the individuals involved.
[My emphasis.]
[9] She further held that the information was about an “identifiable” individual (para. 31 of her reasons) since listening to the ATC tapes would allow identification of the aircraft, the location and operating initials of the specific controller. Moreover, the voices of the individuals involved could be heard and identified. She found that those individuals had a reasonable expectation of privacy considering that the consistent policy of NAV CANADA had been to keep ATC communications confidential, that the collective agreements governing the relationship between the unions and NAV CANADA contained a clause prohibiting use of the tapes beyond what is required by law, and that both the ICAO Convention and international practices favoured the non-disclosure of information of this nature.
[10] She then proceeded, as she was required, to an analysis under subsection 19(2) of the Access Act. She determined that the information should not be disclosed because it was not “publicly available”, except for the occurrences at Clarenville where the communications had already been made publicly available. She considered paragraphs 8(2)(a) and (b) of the Privacy Act and found that those provisions were not applicable to the cases before her. She concluded that the Board had properly exercised its discretion under subparagraph 8(2)(m)(i) of the Privacy Act. As a result, she was satisfied that she did not need to address subsection 20(1), nor section 25 of the Access Act, nor whether subsection 9(2) of the Radiocommunication Act, R.S.C. 1985, c. R-2, infringed subsection 2(b) of the Canadian Charter of Rights and Freedoms (the Charter).
[11] It is my view that the application judge erred in coming to the conclusion that the information requested was “personal information” under the Access Act and the Privacy Act. I consequently do not need to determine the other issues raised in this appeal, except for subsection 20(1) of the Access Act.
Defining ATC communications – The object of the Safety Board
[12] Prior to November 1, 1996, civil air navigation services were delivered by Transport Canada. On that date, pursuant to section 9 of the Civil Air Navigation Services Commercialization Act, S.C. 1996, c. 20, and to an earlier transfer agreement signed between the Government of Canada and NAV CANADA, NAV CANADA was given exclusive responsibility over the delivery of those services within Canadian airspace and within other airspace in respect of which Canada has responsibility for the provision of such services. NAV CANADA, a private corporation incorporated on May 26, 1995 under Part II of the Canada Corporations Act, R.S.C. 1970, c. C-32, was given the right to charge for those services.
[13] The responding parties emphasized the important role of Canada’s international obligations in structuring the policies concerning disclosure of ATC communications. The Court’s attention was drawn in particular to Annex 13, article 5.12 of the ICAO Convention, which provides that, in conducting an accident investigation, a state shall protect from disclosure “all communications between persons having been involved in the operation of the aircraft” and shall not make such records available for purposes other than accident investigation “unless the appropriate authority for the administration of justice in that State determines that their disclosure outweighs the adverse domestic and international impact such action may have on that or any future investigation”. Contrary to the suggestion of the responding parties, however, I am not persuaded that the disclosure of ATC communications, in appropriate circumstances following a request under the Access Act, is necessarily inconsistent with Canada’s international obligations. A request under the Access Act is overseen by “the appropriate authority for the administration of justice”, and the considerations mandated by article 5.12 can be accommodated within the process created by this domestic statutory regime.
[14] ATC communications are regulated by section 2 of the Civil Air Navigation Services Commercialization Act and section 6 of the Radiocommunication Regulations S.O.R.//1996-484. Their content is limited to the safety and navigation of aircraft, the general operation of the aircraft and the exchange of messages on behalf of the public. The messages are transmitted over frequencies reserved specifically for aeronautical services. Users of these frequencies are statutorily required not to identify themselves using their names (para. 18 of the application judge’s reasons).
[15] ATC communications may be air-to-ground, ground-to-air and ground-to-ground communications, that is, from the air control tower to the air crew in flight or on the ground, or to vehicles on the ground. Controllers also communicate by means of interphone communication with other control towers and vehicles on the runway (Sabourin Estate v. Watterrodt Estate (2005), 213 B.C.A.C. 301, 44 B.C.L.R. (4th) 244, 2005 BCCA 348). The purpose of communications between air traffic controllers or flight specialists and the crew of any aircraft is to ensure the safe and efficient departure, flight and landing of those aircraft and surrounding aircraft (affidavit of Kathleen Fox, A.B. vol. 4, p. 834, para. 28).
[16] As stated earlier, all incoming and outgoing ATC communications are required to be recorded by NAV CANADA. They are retained for a period of 30 days. Where there is an “aviation occurrence”, the relevant tape is set aside to preserve its integrity. The tape is taken out of service, placed in a container and stored in a secure location where it cannot be tampered with.
[17] The term “aviation occurrence” is defined thus in section 2 of the Safety Board Act:
2. In this Act,
…
aviation occurrence” means
(a) any accident or incident associated with the operation of an aircraft, and
(b) any situation or condition that the Board has reasonable grounds to believe could, if left unattended, induce an accident or incident described in paragraph (a);
2. Les définitions qui suivent s’appliquent à la présente loi.
…
« accident aéronautique » Tout accident ou incident lié à l’utilisation d’un aéronef. Y est assimilée toute situation dont le Bureau a des motifs raisonnables de croire qu’elle pourrait, à défaut de mesure corrective, provoquer un tel accident ou incident.
[18] The object of the Safety Board is described in subsection 7(1) of the Safety Board Act. An important restriction is contained in subsection 7(2). Both provisions read:
7. (1) The object of the Board is to advance transportation safety by
(a) conducting independent investigations, including, when necessary, public inquiries, into selected transportation occurrences in order to make findings as to their causes and contributing factors;
(b) identifying safety deficiencies as evidenced by transportation occurrences;
(c) making recommendations designed to eliminate or reduce any such safety deficiencies; and
(d) reporting publicly on its investigations and on the findings in relation thereto.
(2) In making its findings as to the causes and contributing factors of a transportation occurrence, it is not the function of the Board to assign fault or determine civil or criminal liability, but the Board shall not refrain from fully reporting on the causes and contributing factors merely because fault or liability might be inferred from the Board’s findings.
…
7. (1) Le Bureau a pour mission de promouvoir la sécurité des transports :
a) en procédant à des enquêtes indépendantes, y compris des enquêtes publiques au besoin, sur les accidents de transport choisis, afin d’en dégager les causes et les facteurs;
b) en constatant les manquements à la sécurité mis en évidence par de tels accidents;
c) en faisant des recommandations sur les moyens d’éliminer ou de réduire ces manquements;
d) en publiant des rapports rendant compte de ses enquêtes et présentant les conclusions qu’il en tire.
(2) Dans ses conclusions, le Bureau n’est pas habilité à attribuer ni à déterminer les responsabilités civiles ou pénales; ses conclusions doivent toutefois être complètes, quelles que soient les inférences qu’on puisse en tirer à cet égard.
…
[19] The Safety Board explains (para. 25 of its memorandum of fact and law) that the purpose of the investigation of civil aviation occurrences is to understand what caused the occurrence and to identify factors which can be mitigated in order to avoid further occurrences. The purpose is not to assign blame or further criminal, civil or disciplinary proceedings.
[20] Communication records, including ATC communications, enjoy a degree of privilege under the Safety Board Act. Paragraph 29(1)(a) of the Safety Board Act defines a communication record to include:
29. (1) In this section, “communication record” means the whole or any part of any record, recording, copy, transcript or substantial summary of
(a) any type of communications respecting air traffic control or related matters that take place between any of the following persons, namely, air traffic controllers, aircraft crew members, airport vehicle operators, flight service station specialists and persons who relay messages respecting air traffic control or related matters,
…
29. (1) Au présent article, « enregistrement contrôle » s’entend de tout ou partie de l’enregistrement, de la transcription ou d’un résumé appréciable de toute communication :
a) relative au contrôle de la circulation aérienne ou aux questions connexes, entre les contrôleurs de la circulation aérienne, les équipages d’aéronefs, les conducteurs de véhicules d’aéroport, les spécialistes de l’information de vol ou les personnes qui relaient les renseignements relatifs au contrôle de la circulation aérienne ou aux questions connexes;
…
[21] Subsection 29(6) of the Safety Board Act specifically provides that a communication record which has been obtained by the Board pursuant to its legislative mandate is not to be used against any person referred to in subsection (1) (i.e. air traffic controllers, aircraft crew members, airport vehicle operators, flight service station specialists and persons who relay messages respecting air traffic control or related matters) in any legal proceedings or, subject to any applicable collective agreement, in any disciplinary proceedings. Subsection 29(6) reads:
…
29(6) A communication record obtained under this Act shall not be used against any person referred to in subsection (1) in any legal proceedings or, subject to any applicable collective agreement, in any disciplinary proceedings.
...
29(6) Dans les procédures judiciaires ou, sous réserve de la convention collective applicable, dans le cadre de procédures disciplinaires, il ne peut être fait usage contre les personnes mentionnées au paragraphe (1) des enregistrements contrôle obtenus en application de la présente loi.
[22] A much stricter provision protects the “on-board recordings” from the flight deck of an aircraft, a term defined in subsection 28(1) of the Safety Board Act. Subsection 28(1) of the Safety Board Act and section 24 of the Access Act specifically provide for mandatory exemption with respect to such recordings and transcripts.
[23] Section 28 of the Safety Board Act reads in full:
PRIVILEGE
Definition of “on-board recording”
28. (1) In this section, “on-board recording” means the whole or any part of
(a) a recording of voice communications originating from, or received on or in,
(i) the flight deck of an aircraft,
(ii) the bridge or a control room of a ship,
(iii) the cab of a locomotive, or
(iv) the control room or pumping station of a pipeline, or
(b) a video recording of the activities of the operating personnel of an aircraft, ship, locomotive or pipeline
that is made, using recording equipment that is intended to not be controlled by the operating personnel, on the flight deck of the aircraft, on the bridge or in a control room of the ship, in the cab of the locomotive or in a place where pipeline operations are carried out, as the case may be, and includes a transcript or substantial summary of such a recording.
Privilege for on-board recordings
(2) Every on-board recording is privileged and, except as provided by this section, no person, including any person to whom access is provided under this section, shall
(a) knowingly communicate an on-board recording or permit it to be communicated to any person; or
(b) be required to produce an on-board recording or give evidence relating to it in any legal, disciplinary or other proceedings.
Access by Board
(3) Any on-board recording that relates to a transportation occurrence being investigated under this Act shall be released to an investigator who requests it for the purposes of the investigation.
Use by Board
(4) The Board may make such use of any on-board recording obtained under this Act as it considers necessary in the interests of transportation safety, but, subject to subsection (5), shall not knowingly communicate or permit to be communicated to anyone any portion thereof that is unrelated to the causes or contributing factors of the transportation occurrence under investigation or to the identification of safety deficiencies.
Access by peace officers, coroners and other investigators
(5) The Board shall make available any on-board recording obtained under this Act to
(a) [Repealed, 1998, c. 20, s. 17]
(b) a coroner who requests access thereto for the purpose of an investigation that the coroner is conducting; or
(c) any person carrying out a coordinated investigation under section 18.
Power of court or coroner
(6) Notwithstanding anything in this section, where, in any proceedings before a court or coroner, a request for the production and discovery of an on-board recording is made, the court or coroner shall
(a) cause notice of the request to be given to the Board, if the Board is not a party to the proceedings;
(b) in camera, examine the on-board recording and give the Board a reasonable opportunity to make representations with respect thereto; and
(c) if the court or coroner concludes in the circumstances of the case that the public interest in the proper administration of justice outweighs in importance the privilege attached to the on-board recording by virtue of this section, order the production and discovery of the on-board recording, subject to such restrictions or conditions as the court or coroner deems appropriate, and may require any person to give evidence that relates to the on-board recording.
Use prohibited
(7) An on-board recording may not be used against any of the following persons in disciplinary proceedings, proceedings relating to the capacity or competence of an officer or employee to perform the officer’s or employee’s functions, or in legal or other proceedings, namely, air or rail traffic controllers, marine traffic regulators, aircraft, train or ship crew members (including, in the case of ships, masters, officers, pilots and ice advisers), airport vehicle operators, flight service station specialists, persons who relay messages respecting air or rail traffic control, marine traffic regulation or related matters and persons who are directly or indirectly involved in the operation of a pipeline.
Definition of “court”
8) For the purposes of subsection (6), “court” includes a person or persons appointed or designated to conduct a public inquiry into a transportation occurrence pursuant to this Act or the Inquiries Act.
RENSEIGNEMENTS PROTÉGÉS
Définition de « enregistrement de bord »
28. (1) Au présent article, « enregistrement de bord » s’entend de tout ou partie soit des enregistrements des communications orales reçues par le poste de pilotage d’un aéronef, par la passerelle ou toute salle de contrôle d’un navire, par la cabine d’une locomotive ou par la salle de contrôle ou de pompage d’un pipeline, ou en provenant, soit des enregistrements vidéo des activités du personnel assurant le fonctionnement des aéronefs, navire, locomotive ou pipeline, qui sont effectués à ces endroits à l’aide du matériel d’enregistrement auquel le personnel n’a pas accès. Y sont assimilés la transcription ou le résumé substantiel de ces enregistrements.
Protection des enregistrements de bord
(2) Les enregistrements de bord sont protégés. Sauf disposition contraire du présent article, nul ne peut, notamment s’il s’agit de personnes qui y ont accès au titre de cet article:
a) sciemment, les communiquer ou les laisser communiquer;
b) être contraint de les produire ou de témoigner à leur sujet lors d’une procédure judiciaire, disciplinaire ou autre.
Mise à la disposition du Bureau
(3) Les enregistrements de bord relatifs à un accident de transport faisant l’objet d’une enquête prévue par la présente loi sont mis à la disposition de l’enquêteur qui en fait la demande dans le cadre de sa mission.
Utilisation par le Bureau
(4) Le Bureau peut utiliser les enregistrements de bord obtenus en application de la présente loi comme il l’estime nécessaire dans l’intérêt de la sécurité des transports, mais, sous réserve du paragraphe (5), il ne peut sciemment communiquer ou laisser communiquer les parties de ces enregistrements qui n’ont aucun rapport avec les causes et facteurs de l’accident de transport faisant l’objet de l’enquête ou avec les manquements à la sécurité.
Mise à la disposition des agents de la paix, coroners et autres enquêteurs
(5) Le Bureau est tenu de mettre les enregistrements de bord obtenus en application de la présente loi à la disposition :
a) [Abrogé, 1998, ch. 20, art. 17]
b) des coroners qui en font la demande pour leurs enquêtes;
c) des personnes qui participent aux enquêtes coordonnées visées à l’article 18.
Pouvoir du tribunal ou du coroner
(6) Par dérogation aux autres dispositions du présent article, le tribunal ou le coroner qui, dans le cours de procédures devant lui, est saisi d’une demande de production et d’examen d’un enregistrement de bord examine celui-ci à huis clos et donne au Bureau la possibilité de présenter des observations à ce sujet après lui avoir transmis un avis de la demande, dans le cas où celui-ci n’est pas partie aux procédures. S’il conclut, dans les circonstances de l’espèce, que l’intérêt public d’une bonne administration de la justice a prépondérance sur la protection conférée à l’enregistrement par le présent article, le tribunal ou le coroner en ordonne la production et l’examen, sous réserve des restrictions ou conditions qu’il juge indiquées; il peut en outre enjoindre à toute personne de témoigner au sujet de cet enregistrement.
Interdiction
(7) Il ne peut être fait usage des enregistrements de bord dans le cadre de procédures disciplinaires ou concernant la capacité ou la compétence d’un agent ou employé relativement à l’exercice de ses fonctions, ni dans une procédure judiciaire ou autre contre les contrôleurs de la circulation aérienne, les régulateurs de trafic maritime, les aiguilleurs, le personnel de bord des aéronefs, navires — y compris, dans ce dernier cas, les capitaines, officiers, pilotes et conseillers glaciologues — ou trains, les conducteurs de véhicules d’aéroport, les spécialistes de l’information de vol, les personnes qui relaient les renseignements relatifs au contrôle de la circulation aérienne ou ferroviaire ou du trafic maritime ou aux questions connexes et les personnes qui assurent le fonctionnement des pipelines.
Qualité de tribunal
(8) Pour l’application du paragraphe (6), ont pouvoirs et qualité de tribunal les personnes nommées ou désignées pour mener une enquête publique sur un accident de transport conformément à la présente loi ou à la Loi sur les enquêtes.
[24] Section 24 of the Access Act reads:
Statutory Prohibitions
Statutory prohibitions against disclosure
24. (1) The head of a government institution shall refuse to disclose any record requested under this Act that contains information the disclosure of which is restricted by or pursuant to any provision set out in Schedule II.
…
SCHEDULE II
Canadian Transportation Accident Investigation and Safety Board Act
subsections 28 (2) and 31 (4)
Interdictions fondées sur d’autres lois
Interdictions fondées sur d’autres lois
24. (1) Le responsable d’une institution fédérale est tenu de refuser la communication de documents contenant des renseignements dont la communication est restreinte en vertu d’une disposition figurant à l’annexe II.
…
ANNEXE II
Loi sur le Bureau canadien d’enquête sur les accidents de transport et de la sécurité des transports
paragraphes 28 (2) et 31 (4)
[25] It was initially the position of the Safety Board that the information contained in ATC communications was personal information, but was publicly available because some of the information, being the conversations carried over open radio frequencies, could be intercepted by a member of the public with the appropriate technology. Accordingly, if an access request for ATC communications was made after an investigation had been completed, the Safety Board was of the view that there was no basis to refuse disclosure.
[26] Subsequently, questions were raised as to whether the information in question should be exempted under section 19 of the Access Act. The Board came to the conclusion that the ATC communications contained personal information. Thereafter, the Safety Board had to determine whether the ATC communications should, in any event, be released because the information was publicly available or because the public interest in disclosure clearly outweighed any invasion of privacy. The Safety Board determined that the information could not be said to be publicly available within the meaning of subsection 19(2) of the Access Act and that the public interest in disclosure did not clearly outweigh any invasion of privacy.
[27] Initially, the appellant agreed with this assessment. He, in particular, did so in the case of Swiss Air Flight 111 in 1998, but has since changed his mind.
The standard of review
[28] The parties do not dispute the application judge’s finding that the standard of review is correctness.
[29] The decision of the Safety Board relates to a mandatory refusal under subsection 19(1) of the Access Act and it has to be correct. Moreover, the application judge is sitting as a reviewing judge in a section 41 application. She is invested with a de novo review power (Dagg, supra, at para. 107) and her decision also has to be correct.
The key issue in this appeal
[30] The key issue in this appeal is whether ATC communications are “personal information” under the Access Act.
Structure of the relevant legislation
[31] Subsection 19(1) of the Access Act exempts from disclosure “personal information” as defined in section 3 of the Privacy Act. Subsection 19 of the Access Act reads:
19. (1) Subject to subsection (2), the head of a government institution shall refuse to disclose any record requested under this Act that contains personal information as defined in section 3 of the Privacy Act.
19. (1) Sous réserve du paragraphe (2), le responsable d’une institution fédérale est tenu de refuser la communication de documents contenant les renseignements personnels visés à l’article 3 de la Loi sur la protection des renseignements personnels.
[32] Section 3 of the Privacy Act reads:
3. In this Act,
“personal information” means information about an identifiable individual that is recorded in any form including, without restricting the generality of the foregoing,
(a) information relating to the race, national or ethnic origin, colour, religion, age or marital status of the individual,
(b) information relating to the education or the medical, criminal or employment history of the individual or information relating to financial transactions in which the individual has been involved,
(c) any identifying number, symbol or other particular assigned to the individual,
(d) the address, fingerprints or blood type of the individual,
(e) the personal opinions or views of the individual except where they are about another individual or about a proposal for a grant, an award or a prize to be made to another individual by a government institution or a part of a government institution specified in the regulations,
(f) correspondence sent to a government institution by the individual that is implicitly or explicitly of a private or confidential nature, and replies to such correspondence that would reveal the contents of the original correspondence,
(g) the views or opinions of another individual about the individual,
(h) the views or opinions of another individual about a proposal for a grant, an award or a prize to be made to the individual by an institution or a part of an institution referred to in paragraph (e), but excluding the name of the other individual where it appears with the views or opinions of the other individual, and
(i) the name of the individual where it appears with other personal information relating to the individual or where the disclosure of the name itself would reveal information about the individual,
but, for the purposes of sections 7, 8 and 26 and section 19 of the Access to Information Act, does not include
(j) information about an individual who is or was an officer or employee of a government institution that relates to the position or functions of the individual including,
(i) the fact that the individual is or was an officer or employee of the government institution,
(ii) the title, business address and telephone number of the individual,
(iii) the classification, salary range and responsibilities of the position held by the individual,
(iv) the name of the individual on a document prepared by the individual in the course of employment, and
(v) the personal opinions or views of the individual given in the course of employment,
(k) information about an individual who is or was performing services under contract for a government institution that relates to the services performed, including the terms of the contract, the name of the individual and the opinions or views of the individual given in the course of the performance of those services,
(l) information relating to any discretionary benefit of a financial nature, including the granting of a licence or permit, conferred on an individual, including the name of the individual and the exact nature of the benefit, and
(m) information about an individual who has been dead for more than twenty years;
3. Les définitions qui suivent s’appliquent à la présente loi.
« renseignements personnels » Les renseignements, quels que soient leur forme et leur support, concernant un individu identifiable, notamment :
a) les renseignements relatifs à sa race, à son origine nationale ou ethnique, à sa couleur, à sa religion, à son âge ou à sa situation de famille;
b) les renseignements relatifs à son éducation, à son dossier médical, à son casier judiciaire, à ses antécédents professionnels ou à des opérations financières auxquelles il a participé;
c) tout numéro ou symbole, ou toute autre indication identificatrice, qui lui est propre;
d) son adresse, ses empreintes digitales ou son groupe sanguin;
e) ses opinions ou ses idées personnelles, à l’exclusion de celles qui portent sur un autre individu ou sur une proposition de subvention, de récompense ou de prix à octroyer à un autre individu par une institution fédérale, ou subdivision de celle-ci visée par règlement;
f) toute correspondance de nature, implicitement ou explicitement, privée ou confidentielle envoyée par lui à une institution fédérale, ainsi que les réponses de l’institution dans la mesure où elles révèlent le contenu de la correspondance de l’expéditeur;
g) les idées ou opinions d’autrui sur lui;
h) les idées ou opinions d’un autre individu qui portent sur une proposition de subvention, de récompense ou de prix à lui octroyer par une institution, ou subdivision de celle-ci, visée à l’alinéa e), à l’exclusion du nom de cet autre individu si ce nom est mentionné avec les idées ou opinions;
i) son nom lorsque celui-ci est mentionné avec d’autres renseignements personnels le concernant ou lorsque la seule divulgation du nom révélerait des renseignements à son sujet;
toutefois, il demeure entendu que, pour l’application des articles 7, 8 et 26, et de l’article 19 de la Loi sur l’accès à l’information, les renseignements personnels ne comprennent pas les renseignements concernant :
j) un cadre ou employé, actuel ou ancien, d’une institution fédérale et portant sur son poste ou ses fonctions, notamment :
(i) le fait même qu’il est ou a été employé par l’institution,
(ii) son titre et les adresse et numéro de téléphone de son lieu de travail,
(iii) la classification, l’éventail des salaires et les attributions de son poste,
(iv) son nom lorsque celui-ci figure sur un document qu’il a établi au cours de son emploi,
(v) les idées et opinions personnelles qu’il a exprimées au cours de son emploi;
k) un individu qui, au titre d’un contrat, assure ou a assuré la prestation de services à une institution fédérale et portant sur la nature de la prestation, notamment les conditions du contrat, le nom de l’individu ainsi que les idées et opinions personnelles qu’il a exprimées au cours de la prestation;
l) des avantages financiers facultatifs, notamment la délivrance d’un permis ou d’une licence accordés à un individu, y compris le nom de celui-ci et la nature précise de ces avantages;
m) un individu décédé depuis plus de vingt ans.
[33] Section 4 of the Access Act, which gives the right of access, reads in part:
4. (1) Subject to this Act, but notwithstanding any other Act of Parliament, every person who is
(a) a Canadian citizen, or
(b) a permanent resident within the meaning of subsection 2(1) of the Immigration and Refugee Protection Act,
has a right to and shall, on request, be given access to any record under the control of a government institution.
4. (1) Sous réserve des autres dispositions de la présente loi mais nonobstant toute autre loi fédérale, ont droit à l’accès aux documents relevant d’une institution fédérale et peuvent se les faire communiquer sur demande :
a) les citoyens canadiens;
b) les résidents permanents au sens du paragraphe 2(1) de la Loi sur l’immigration et la protection des réfugiés
[34] The words “including, without restricting the generality of the foregoing”, which are found in the definition of “personal information” in section 3 of the Privacy Act, convey the proposition that the opening words (“‘personal information’ means information about an identifiable individual that is recorded in any form”) must be given a generous interpretation and that the enumeration which follows is not limitative but illustrative only. Further down, section 3 contains a list of exceptions to the concept of “personal information”. They apply only “for the purposes of sections 7, 8 and 26, and section 19 of the Access to Information Act …”. One of these exceptions is subsection 3(j), which includes 3(j)(iii).
“Personal Information”: The key principles of interpretation
[35] The Supreme Court of Canada has stated on numerous occasions that the Privacy Act and the Access Act must be read together as a “seamless code”, following a “‘parallel’ interpretive model” that balances the competing values of access and privacy: see Dagg, supra at paras. 45 and 55-57; RCMP, supra at paras. 21-22; H. J. Heinz Co. of Canada Ltd. v. Canada (Attorney General), 2006 SCC 13 at paras. 2, 22, 25 [Heinz]. However, within this balanced legislative scheme, the right to privacy is made paramount in certain contexts, as the Supreme Court recently affirmed in Heinz, supra at para. 26:
26 The intimate connection between the right of access to information and privacy rights does not mean, however, that equal value should be accorded to all rights in all circumstances. The legislative scheme established by the Access Act and the Privacy Act clearly indicates that in a situation involving personal information about an individual, the right to privacy is paramount over the right to access to information, except as prescribed by the legislation. Both Acts contain statutory prohibitions against the disclosure of personal information, most significantly in s. 8 of the Privacy Act and s. 19 of the Access Act. Thus, while the right to privacy is the driving force behind the Privacy Act, it is also recognized and enforced by the Access Act. (my emphasis)
[36] In Dagg, supra, La Forest J., dissenting but confirmed by the majority on this point (see para. 1), described as follows the wide reach of the “personal information” definition (paras. 68-69):
68 With these broad principles in mind, I will now consider whether the information requested by the appellant constitutes personal information under s. 3 of the Privacy Act. In its opening paragraph, the provision states that "personal information" means "information about an identifiable individual that is recorded in any form including, without restricting the generality of the foregoing". On a plain reading, this definition is undeniably expansive. Notably, it expressly states that the list of specific examples that follows the general definition is not intended to limit the scope of the former. As this Court has recently held, this phraseology indicates that the general opening words are intended to be the primary source of interpretation. The subsequent enumeration merely identifies examples of the type of subject matter encompassed by the general definition; see Schwartz v. Canada, [1996] 1 S.C.R. 254, at pp. 289-91. Consequently, if a government record is captured by those opening words, it does not matter that it does not fall within any of the specific examples.
69 As noted by Jerome A.C.J. in Canada (Information Commissioner) v. Canada (Solicitor General), supra, at p. 557, the language of this section is "deliber